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3240 Tracewood Way, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Came in at 9pm during their grand opening after work, amazing service! Great team, line out the door when i came in, waited in line maybe 5 minutes, waited for my food no more than 8! To be as busy as they were I 100% expected to wait well over 20 minutes, this team did great!!!! Food was fresh and tasty, Payton especially was extremely accommodating and helped me out tremendously. Good job tonight guys!
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
Came in at 9pm during their grand opening after work, amazing service! Great team, line out the door when i came in, waited in line maybe 5 minutes, waited for my food no more than 8! To be as busy as they were I 100% expected to wait well over 20 minutes, this team did great!!!! Food was fresh and tasty, Payton especially was extremely accommodating and helped me out tremendously. Good job tonight guys!
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
The food and service was amazing, the owner was very kind! The food came out quickly and was well seasoned.
We waited 30 minutes on an order with two items when there were only 4 other people in the store. Ordered a medium and a lite mild. There was no flavor at all to the chicken. No heat, no spice, nothing. Their Sprite was out of syrup. I let the staff know, the girl seemed annoyed that I brought it up at all. In the 30 minutes we were there she just laughed and joked with the kitchen staff. No effort was made to fix the machine and she looked annoyed when people walked up to place orders or ask for items. The food was not good... read more
Business response:
Charity, sorry to hear that your experience wasn't what you expected at our Fort Worth location. We appreciate your input and would like to turn this around. Please share more at dhcfeedback.com so we can assist in making it right.
When they first opened, we loved this place, but unfortunately, the customer service has gone downhill. Our takeout order was missing fries, and when you're paying $15 a meal, those fries matter! What was more disappointing was how rude the manager was when I reached out. If you're ordering takeout, check your meals before you leave!
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
My friend and i have been traveling all day and just got a hotel for our stay. Unfortunately a lot of nearby places were already closed so we decided to try daves out since we've heard so many good things. They close at 10pm and we arrived at 9:50pm. I typically dont go to restaurants so close to closing, however, we were hungry. When we got there, the employees just stared at us from behind the kitchen line and only once we were halfway through ordering on the kiosk did they come out to say they had no food. Absolutely noth... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
Terrible service. Turned us away at 9:52 when they close at 10pm. We had been traveling all day and just wanted somewhere to eat. We chose dave's as I wanted somewhere reliable that I enjoy a lot. We came in and they were already done cleaning up the kitchen, and told us they had no food available. Then we left and saw them lock the doors at 9:55. They officially close at 10pm. Worked in service industry, this is not how you operate an establishment. Pure laziness. I can only assume what other corners this specific establish... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
food was gross, and the lady with glasses was really rude and told us to be quiet while we were talking at table, and will be calling corporate. The took along time to come out. The inside is really nice and clean.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
My teenage son LOVES chicken tenders and he found this place and so here we came.... I do not standardly rate anywhere this low however the food was completely inedible. I'm a salt lover but honestly this was so salty I could not eat it. The crust stays on very well which typically I'd be impressed with but I could not (with a fork and knife) get it off of any one bite to be able to eat this chicken. The fries are covered in the same seasoning and so other than pickles (which don't really help) you have zero break in salt. ... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
Dave's Hot Chicken has a 3.3 star rating with 35 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.