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27876 Greenspot Rd., Suite 1, Highland, CA, 92346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 1:00 a.m. | |
| Tue | 10:30 a.m. to 1:00 a.m. | |
| Wed | 10:30 a.m. to 1:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
Took forever did online orders before ours took 30 mins to get the Food at fast food.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
The people on shift at 10PM on Friday, October 23rd need to be talked to. I almost never leave reviews, let alone bad ones. I understand that they were tired after the free slider day, and I have worked in food service so I get it, but they were so unbelievably slow. 30 minutes for a large loaded fries, multiple people waiting and getting impatient, an alarm ringing in the back for who knows what for 10 minutes; just a mess. The lady in glasses in the back that was putting the plates together has the slowest hands I've ever... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
i love daves , all for their plant based bite (cauliflower bites) unfortunately everytime ive been ordering pick up or have someone get me lunch. asking for cauliflower combo ,they have given me chicken by mistake or just rushing and forget i said cauliflower 10 piece, not chicken. this isnt an allergy or serious issue honestly but i havent ate meat in 8 years and was very sad to have to given up my food . other than that ,food is very good
Business response:
Wow, you just made our day! Thanks a bunch for the stellar review. We’re super happy you had such a great time with us!
it is my first time ordering the mini sliders,I have no idea what the size it is. so I google it,every videos and picture show me it is good size. So I place order, when I got the order I was very disappointed look at the picture for comparison . I feel I got scam.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Good location, food is good although takes a while to come out. The only real issue is the attitude of the girls in the back, if you ask to change anything or ask for something they mumble things under their breath. Like " she should have said that" customers see you and the only reason I didn't say anything was because the cashier was really nice. This is the girl in the back with the heavy makeup and thick falsies, customer service takes patience dear.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
The food I ordered was a small online order for two tenders and Mac and cheese at 3:35. I showed up at 3:50 food was supposedly not ready I gave her the name James when I initially got there. She said she would have it right up and that was not at all close to the truth. It is now 4:20 I'm leaving with an order she found by some DoorDash orders that was just sitting there. She could have checked there first. I wanted a refund but she took forever to respond I was in a hurry so I just took the food for my husband who I'm ex... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I arrived at 12:30am Monday for food and was turned down because they were apparently closed. Hours on Sunday are opened until 1:00am (the next day). I was seriously hungry and wanted to try the new Dave's location by my house. It even says in on their door!!!!! Open till 1:00am and they also stated that the info on their restaurant glass door. And yelp and google state the same hours! They even blamed it on their info not being accurate
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Was placing my order and the girl at the register kept getting distracted by another worker's conversation so I had to repeat my items like three times! Please pay attention to your customers and do your job. Not a good first impression. Also pricey for what you get.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Dave's Hot Chicken has a 4.8 star rating with 529 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.