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David's Bridal

4.9

About this business

Location details

River Valley Center, 1316 E Expressway 83 Ste C, McAllen, TX, 78503, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.912,805 reviews
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Daniela's profile image
Daniela 
9 years ago

Amazing people. Very friendly and listened to my needs. 

Business response:

Hello Daniela, we are so excited to hear how amazing and friendly our staff was while visiting our McAllen location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D. 

Daisy's profile image
Daisy 
9 years ago

Fast and friendly. Ashley was super nice and helped me find my dress. I was done in 30 minutes! Great experience. 

Business response:

Hi Daisy, congratulations on finding the perfect dress, how exciting! We couldn't be happier to hear how nice Ashley was and that she was able to assist you in finding your dream gown. It is our mission to give our customers a great experience that they deserve. We personally want to thank you for your five star rating and taking the time to share your exceptional memorable experience with us. Best Wishes, Marquita D 

Corissa's profile image
Corissa 
9 years ago

My consultant did a great job but there was another consultant present that told my husband he could not sit outside the fitting room that those were her chairs... The appropriate thing for the other consultant to say would have been I have these two set here for somebody's viewing but let me get you one that is a better angle for you to see your wife!! 

Business response:

Hi Corissa, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. It is our mission to provide exceptional customer service and we apologize if you feel our consultant fell short of providing that for you. We always want to treat our guest with kindness and respect. We are however thrilled that your consultant did a great job. If you would like to tell us more, please e-mail us at: dbcares@dbi.com with (ATTN Marquita) Thank you Marquita D. 

Marilu's profile image
Marilu 
9 years ago

I love my dress for a very good price 

Business response:

Thank you Marilu, we are very excited to know you enjoyed our selection. Thank you for sharing. Enjoy your event and best wishes. MarQuita D. 

Laura's profile image
Laura 
9 years ago

You are always very friendly and helpful. Thank you 

Business response:

Hi Laura, thank you so much for your star rating! We are so happy to hear that our staff is so friendly and helpful! Should you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G. 

jaime's profile image
jaime 
9 years ago

Good customer service but they were 45 minutes late for an appointment we had scheduled months in advance 

Business response:

Hi Jaime, we are so sorry that we could not provide you with a 5 star experience. We would love for you to make another appointment with us so that we can provide you with a better experience! If you would like to schedule another appointment or if you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G. 

Frequently asked questions about David's Bridal

How is David's Bridal rated?

David's Bridal has a 4.9 star rating with 12,805 reviews. 

When is David's Bridal open?

David's Bridal is closed now. It will open at 9:00 a.m.