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David's Bridal
- Bridal
- Calgary, AB
About this business
Location details
Kingsland Village, 319 7337 Macleod Trail, Calgary, AB, T2H 0L8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Absolutely terrible experience, our consultant rushed us through, I think if she rolled her eyes any harder they would have stuck. Just a rude individual. Staff was very pushy. Save yourself the time and go to the store across the road.
Business response:
Hello Candice, we would like to apologize for the unprofessionalism you experience on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will address with our management team. DBI.
Awful experience. Terrible customer service. The girls in the store and managers have no idea what they are doing. Do not shop here.
Business response:
Hello Peyton, we apologize for not providing exceptional service during you visit. For further assistance, please do not hesitate to reach us at dbcares@dbi.com (attn: city/location). Our team would love the chance to improve our customer experience. Thank you, DBI.
I took my bridesmaids to the Calgary store to try on dresses. The associate didn't know which dresses came in the colours we selected and didn't know if they had specific dresses from their bridesmaid catalogue in to try on. The colours also weren't accurate from their catalogue compared to the real dresses. They made my four bridesmaids share two change rooms (even though I made an appointment well in advance and during covid of all times). She also consistently put them in dresses that were way to big (like 4 sizes too big... read more
Business response:
Hi Whitney, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. Our corporate team will be working with this location to construct a better means of assistance with our appointments as we want to make sure that each customer receives a positive and inviting experience that they deserve. Your concerns will be forwarded to our team so that we can provide our guest with a better experience in the future. To discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: City/Sto... read more
If you are looking for the ultimate bridal experience, do yourself a favour and give your business to a company that prides themselves in providing excellent customer service, because David's Bridal on Macleod trail WILL NOT provide you with that. TERRIBLE and UNPROFESSIONAL experience at this location! I have been to this location several times and every single time I have been here, myself and the group of people I have visited with have experienced terrible customer service. On one occasion, a group of us had attempted ... read more
Business response:
Hello Cece, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Chantal was too legit to quit
Business response:
Hello Melissa, Thank you so much for sharing such kind words for our team! We're honored to know that Chantal was able to ensure your visit was memorable! Please let us know if you may need any assistance in the future. (dbcares@dbi.com, Attn: Store Location/City). Thank you, Jill K.
Why is the “manager” walking around like a lost child? Cannot answer a basic question. How long is this dress going to take. Cannot do an exchange after SHE ordered the wrong size dress. What the heck are they doing here???? I cannot wait to not have to deal with this store ever again. I have been a customer years prior and never have I had these issues. This place is going to hell in a hand basket and quick. I will never be back.
Business response:
Hello, We are so sorry for the experience you encountered, and would love to ensure you are celebrated as you deserve. If you would like to contact us at dbcares@dbi.com, (Attn: Jill K. - Store 407) we would be honored to speak with you further. Humbly Yours, Jill K.
thank you the girl helping me was very good
Business response:
Hello Carmen, We're pleased to hear from you and know that our Calgary team was able to provide you with an enjoyable and memorable experience! Thank you so much for sharing an amazing star rating for us! If we can assist you further, please let us know at dbcares@dbi.com, (Attn: Jill K.- Calgary Location). Best Wishes, Jill K.
I found my dress great selection! I'm so happy.
Business response:
Hello Hailey, Congratulations on falling in love with your dream dress, that's so exciting! We cannot wait for your special day to arrive, so we can see how beautiful you look! Thank you so much for allowing us to share this magical moment with you! If you may need any additional assistance, please let us know. (dbcares@dbi.com, Attn: Jill K.- Store 407). Best Wishes, Jill K.
Great selection of gifts for my brides maids. Thanks Divia for your help! Will be back
Business response:
Hello Josie, We're thrilled to know that Diva was able to ensure your visit with our Calgary location was memorable! Thank you so much for sharing an amazing star rating for our location, and kind words for Diva! If you may need any assistance in the future, please let us know. (dbcares@dbi.com, Attn: Jill K. - 407). Best Wishes, Jill K.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 7,415 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 9:00 a.m.