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David's Bridal
- Bridal
- Calgary, AB
About this business
Location details
Kingsland Village, 319 7337 Macleod Trail, Calgary, AB, T2H 0L8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I called yestersay to confirm this appointment was for 2 young girls looking for Grade 8 grad dresses. When got to our appointment today I was told all the party dresses were sent back as per te head office. This should have been told to me yesterday when I called to confirm my appointment it would have saved me a 40 min drive to be in your store for 5 mins.
Business response:
Hello Dale, We are terribly sorry to fall short in providing you with a full five star experience during your visit with our location. It would be an honor to assist you further to improve your most recent experience with us. Feel free to contact us at dbcares@dbi.com, (Subject- Attn: Jill K - Calgary) so we can provide additional suggestions. Warmest Regards, Jill K.
Krista our consultant was most helpful and not pushy at all which I appreciated. She made suggestions that I would. It have thought of. All in all a good experience
Business response:
Hello Diana, Thank you so much for sharing a star rating for our Calgary team and your kind words for Krista! We are more than happy to hear how Krista was able to make your visit with us more enjoyable. Please let us know if we can assist you further. Best Wishes, Jill K.
My initial experience was great, I went for my appointment and then went back for a fitting. It was after I had paid for my dress and I went back to your store for alterations, to look for my accessories and a third trip to pick up my dress that I had nothing but poor customer service. When I was paying for my alternations and buying some merchandise, the steamstress was great - she was having some difficulty ringing my purchases in. She asked one of the three sales assistants standing behind the counter for help and the... read more
Business response:
Hello Brandy, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Melinda and Britney were super helpful and really listened to what myself and bridesmaids were looking for.
Business response:
Hello Helen, thank you for sharing your experience with our team in Calgary. We are so excited that Melinda and Britney were able to provide the customer service experience you were looking for. Congratulations and best wishes. April B.
Patience and good customer servive
Business response:
Hello Madeline, It's an honor to hear form you and know that our Calgary team was able to met all expectations during your visit with us! Thank you so much for sharing your remarkable rating for our store! If you need any assistance in the future, do not hesitate to let us know. (dbcares@dbi.com) Best Wishes, Jill K
Everyone is super helpful. I was apprehensive as I was starting to lose weight but am a plus size bride. She totally put me at ease and even though I tried Ina few dressed I chose the first one I tried on. It was PERFECT. I bought the dress but realized I wanted a smaller size a week later. It was no fuss - I went back and tried a few sizes and picked a new one. She was wonderful helping with accessories. I just went back to get it sized properly and she was wonderful, efficient, and friendly. Would highly recommend.
Business response:
Hi Laurie, we are thrilled to hear how pleased you were with the service provided during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Steven E
We had fantastic service. This was the beginning ifvmy aearch and youvreally helped me focus on what. I would like to find. im from Kelowna and will definitely watch thecwebsite and come back when Im in town next v
Business response:
Hello Jo! Thank you so much for sharing your experience with us. Best wishes. April B.
Our sales rep was amazing! She listened to exactly what we needed and busted her butt finding us all the info we needed for us to order the bridesmaid dresses.
Business response:
Hello Marci, Thank you so much for sharing your amazing experience for our Calgary location! We are so happy to hear that our team was able to provide you with an amazing memory with us! Congratulations on finding your bridesmaids dress! Best wishes, Jill K
Britney was amazing. She listened to what I wanted and found me the perfect dress
Business response:
Hello Brenda! Thank you so much for sharing a star rating for our Calgary store! We love that Britney was able to make your dreams come true! Congratulations on finding your perfect dress, that's so exciting! It's an honor to share this magical memory with you! Best Wishes, Jill K
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 7,415 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 9:00 a.m.