David's Bridal Cool Springs TN's cover image
Claimed

This profile has been claimed by the business owner or representative.

David's Bridal Cool Springs TN - Franklin, TN

4.9
Get directions

About this business

Welcome to David's Bridal Cool Springs, Tennessee store, serving brides and special occasion customers of Franklin, Arrington, Brentwood and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), co... read more

Location details

Cool Springs Crossing, 1728 Galleria Boulevard Suite 101, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 7:30 p.m.
4.93,304 reviews
Select a rating
Earazona Snelling's profile image
Earazona Snelling 
4 years ago

I loved my experience and consultant Yolanda! She made my bridal, and brides maid appt a blast! 

Earazona S.'s profile image
Earazona S. 
4 years ago

I loved my experience and consultant Yolanda! She made my bridal, and brides maid appt a blast! 

User6995642's profile image
User6995642 
6 years ago

Experience was okay. They weren't very helpful, communication between workers wasn't great, and they were so busy that service was lacking. But have some pretty dresses 

Business response:

Greetings, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Steven E. – (Insert City/Store Location)). Thank you, Christine G. 

Li's profile image
6 years ago

David's Bridal was great in helping me with the selection of my dress. However I did my alterations there and was shocked by the cost. For a hem, bustle, and taking in the sides, it was a little over $500, half the price of the dress. I would not have needed this much alterations if they had not convinced me to purchase a dress two sizes bigger than I measured. Buy here, but buy your size and beware additional costs. 

Business response:

Hello LI, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.  

User7955136's profile image
User7955136 
7 years ago

Business response:

Hello, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Steven E. in the subject line so that we may talk with you further about this? Thank you, Jessica H. 

Private User's profile image
Private User 
7 years ago

I bought a bridesmaid dress from this location in January and had a decent experience. I cam back in this week to get the shoulders of my dress taken up, but I did not need any other alterations done. When I arrived, a foreign woman (Russian perhaps?) came to help me. I made an appointment the week before and when I arrived they didn't seem to have it on file, but they were able to fit me in. The woman I worked with kept trying to get me to add more alterations (bra cups, hemline done, waist adjustment, etc.) despite me sayi... read more

Business response:

Greetings, thank you for your feedback. We are pleased to hear that you were satisfied with majority of your experience. We will be sure to pass along your concerns about alterations. Best wishes, Steven E.  

Private User's profile image
Private User 
8 years ago

Davids bridal was such a huge help! Their team of expert stylists helped me find my dream dress! I was amazed, I went in looking for a ball gown, and came out with a mermaid style dress! I highly recommend Davids Bridal, and their excellent staff! 

Krystal's profile image
8 years ago

Best place ever to get the dress of your dreams for your perfect day ! Always smiling faces to help you find what you want. 

Amanda's profile image
9 years ago

I had a great experience at this David's Bridal store when i went dress shopping. I arrived 25 minutes prior to my appointment and they arranged for me to be seen by one of the sellers in the spot. I was assisted by Katie, an employee that also went through the dress shopping process a few months back and is getting married soon. She was super helpful and listened to what i was asking for. I told her i wanted a white, sweetheart or a-line strapless gown, with a ballroom bottom. She found me 5 dresses to try on that fit this ... read more

Frequently asked questions about David's Bridal Cool Springs TN

How is David's Bridal Cool Springs TN rated?

David's Bridal Cool Springs TN has a 4.9 star rating with 3,304 reviews. 

When is David's Bridal Cool Springs TN open?

David's Bridal Cool Springs TN is closed now. It will open on Sunday at 10:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com