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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They were overbooked, i had no one helping me until i had pretty much found my dress thanks to my mother-in-law. And even when someone came towards the very end of my appointment they kept disappearing. What was really the point of an appointment? And when i first got there they had to reprint my info for me to fill out.
Business response:
Hello Sara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. CiaraD) Thank you.
Business response:
Hi Racheal, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Drove 2 hours for my best friend (the bride) only to be scolded because I chose 3 dresses instead of 2 to try on. As if I knew what the protocol was? She was condescending and just plain rude. To top it off, the bride was under the impression that ALL dresses would be available to order before her wedding. Not the case! We had to decide on our second choice because the one we wanted was not available THREE MONTHS IN ADVANCE. Quite unnerving and upsetting to say the least. I know if I get married I won't be choosing davids br... read more
Business response:
Hi Shauna, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Jessica H.). Best wishes, Kristen W.
I made an appointment and the person helping me was very nice but she was very overwhelmed she had two other brides and when I came out of the dressing room there were men walking around which is not necessarily the most comfortable thing wile trying gowns on. I am very confident in my body but that wasn't what I expected. I felt sad when I left and I went in so happy. I didn't even get to tell the consultant helping me bye because I could no longer find her they paged her to the front but she was so busy she didn't make it.
My daughter made an appointment for her and her 5 bridesmaids service was fine for awhile then they began to rush us. My daughter asked for a budget of $500 and the consultant brought dresses only from $800 to $1,200 which when she found her dress it was very disappointing. I being the brides mother was going to buy the 5 bridesmaid and 1 bridal gown that day but after everything was said and done we walked out 3+ hours later heartbroken
Business response:
Hello Loretta, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. The experience that you received is not the type of service that we expect to provide any of our guests. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment either at our Henderson location or perhaps a different location,... read more
My daughter made an appointment for her and her 5 bridesmaids service was fine for awhile then they began to rush us. My daughter asked for a budget of $500 and the consultant brought dresses only from $800 to $1,200 which when she found her dress it was very disappointing. I being the brides mother was going to buy the 5 bridesmaid and 1 bridal gown that day but after everything was said and done we walked out 3+ hours later heartbroken
Business response:
Hello Loretta, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. The experience that you received is not the type of service that we expect to provide any of our guests. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment either at our Henderson location or perhaps a different location,... read more
Business response:
Hi Laura, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with (ATTN Marquita) Thank you Marquita D.
The only reason I am giving this a two is because Tyler saved the day. We came in for our 12 o'clock appointment to try on bridesmaid dresses, I had eight bridesmaids with me. We were not greeted and had to go up to the desk twice to find out what was going on with my consultants, after getting zero service and no one having any idea what was going on my girls and I decided to look for ourselves.each of my girls found dresses they liked and again we waited for our 12 o'clock appointment to begin, our appointment didn't start... read more
Terrible experience we had at Davids in lake grove. I had an appointment for my bridal party to try on dresses, they didn't have enough help. The lady helping us was back and forth between us and another party and we were there first, but it wasn't the ladies fault( she was very nice). On top of it David bridal does not do a deposit on any of the dresses.
Business response:
Hello Kristin, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. As we go into our busy season, we do our best to accommodate all of our guests. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Attn:Cierra). Thank you, Cier... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,414 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.