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David's Bridal Feasterville PA
- Retail
- Feasterville, PA
About this business
Location details
Bucks Center, 729 Bustleton Pike, Feasterville, PA, 19053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went to the Feasterville store tonight - with an appointment - to shop for a gown for my son's wedding. The service was horrible! Despite the fact that I scheduled an appointment, no one wanted to be bothered helping me. Thank goodness I had a friend with me who looked for sizes and helped me with colors, etc. The woman who checked us in seemed much more concerned with preparing the store for closing than she was with helping me. I will NEVER shop here again!
Business response:
Hello Beth. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (attn: Ellice J) so we can set you up with a more personal appointment. Thank you, Ellice J.
I went for my alterations and the lady who does them was totally and completely rude. How to walk, how not too. She kept walking in the fitting room while myself and my bridesmaids were undressed. She insisted over and over again that she put my dress on and take it off...um no, creep. Plus I need to know how to do it anyway for my wedding. Plus they're expensive! My dress was $400 and gorgeous, they wanted MORE than that for alterations. My advice to you is to go elsewhere, and have a taylor do your alterations.
Business response:
Hello Kristin. We are sorry to hear that our alterations costs were not what you were expecting. We at David's Bridal try to stay competitively priced so that we can best suit the needs to our guests. We also apologize if our alterations team made you or your bridal party uncomfortable. They are trained to assist their customers, however we would never want anyone to feel awkward. Best wishes, Ellice J.
My sister made an appt for her bridesmaids/flower girl to find dresses. They left us with an "assistant" who in reality was knew and didn't really seem to have knowledge while the original consultant dealt with another bride. It was not a nice experience at all. We all felt like we had been ignored.
I needed to exchange my dress for a larger size and it was discontinued so the girls at David's bridal called other stores to find my dress in the size I needed. total lifesaver don't know what I would do without them thank you so much for your excellent customer service!!!!!!!
The service there was great the girls really helped us when picking out bridesmaid dresses. We asked to see them in different colors to help us chose which we liked better. The staff was very kind to our whole group even the kids who were a bit rowdy.
If you're handicapped stay away from David's bridal they treat you horrible. I left there with my dress in tears. First memory I'll have of trying on my wedding gown when i finally decided to buy it.
Frequently asked questions about David's Bridal Feasterville PA
How is David's Bridal Feasterville PA rated?
David's Bridal Feasterville PA has a 4.9 star rating with 5,547 reviews.
When is David's Bridal Feasterville PA open?
David's Bridal Feasterville PA is closed now. It will open at 10:30 a.m.