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9310 Marshall Drive, Lenexa, KS, 66215, United States
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Business response:
Hi Dyan, thank you so much for taking the time to rate your recent experience with our Lenexa store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Good selection of dresses. However, trisha the lady helping me just keep complaining about her job and how she only gets paid minimum wage and she lives off commission. She also complained about other customers she's had. It was very uncomfortable.
Business response:
Hello Michelle, thank you for providing your feedback. We send our deepest apologies for the service you were provided in store. This is not the atmosphere would like to offer our guests. We will contact our store managers for further review. If you have any other questions please email dbcares@dbi.com (Attn. Ross A.) Best wishes. Ross A.
Very sweet staff, was easy to talk to them.
Business response:
Hello Alicia, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Steven E.
I bought my wedding dress and just recently my bridesmaids bought their dresses here and I have loved my experience here! Anna has been the one to help me both times and she has made my experience great, she makes great suggestions and knows when to help out and give feedback and when to give us time to talk. She even remembered me a month later and called me to tell me the dress I liked was being discontinued so that I was able to order it before they ran out. She has made my experiences great!
Business response:
Thank you so much for sharing Jordan. We are excited to hear we were able to make her visit a special one. Have fun at the event and best wishes. Ross A.
Mallory was amazing!
Business response:
Thank you so much for your review Christina. Have a great time at your event and thank you for choosing David’s Bridal. Ross A.
You get to try on a lot of styles to find out what you're really like
Business response:
Hello Sara, thank you so much for sharing. We are thrilled that we were able to help with the collection in store. We hope you have a great time at her event and best wishes. Ross A.
Amazing! I went in not really knowing what I wanted, but I told Anne what I looked at online and she pulled dresses that matched. Then she pulled a few dresses that she thought I would like based on my body type and getting a sense of my personality. I fell in love with two of her choices! I went in thinking I would get an idea of what I was looking for in a dress, instead I walked away saying yes to the dress and buying it!
Business response:
Hello Michelle, thank you so much for sharing. We are thrilled that we were able to help with the collection in store. We hope you have a great time at her event and best wishes. Ross A.
I purchased a Mother of Bride dress. Had it altered, wasn't quite right around collar. Left it to be fixed and week back 2 weeks later hadn't been done. Seamstress was nice and did it while I waited. Should have been done before I arrived. Although it was done while I waited, i left the dressthinking it would be done as promised. Good thing I have plenty of time before wedding.
Business response:
Hello Pat, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A). Best wishes, Jessica H.
I came in and listed off the things I was looking for in my dress, and Erin, the woman working with me, managed to find exactly what I was looking for in one sitting
Business response:
Hi Jamie, we are thrilled to hear how pleased you were with the service Erin at our Lenexa store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
David's Bridal Lenexa KS has a 4.7 star rating with 4,809 reviews.
David's Bridal Lenexa KS is permanently closed.