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David's Bridal Madison Heights MI

4.9
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About this business

Welcome to David's Bridal Madison Heights, Michigan store, serving brides and special occasion customers of Birmingham, Center Line, Clawson and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!)... read more

Location details

32127 John R Rd, Madison Heights, MI, 48071, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 7:30 p.m.
4.94,929 reviews
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Jena H.'s profile image
Jena H. 
on Birdeye

5 years ago

I stopped in on my lunch hour from work to try on a wedding dress I saw online. I was greeted politely and immediately upon entry into the store. Even though I was a walk-in appointment on a tight timeframe, Kelly was understanding and eager to help me try on the dress I wanted. She quickly got me into a room with the dress and I fell in love with it. Kelly was so upbeat and positive the entire time. She helped me take photos and try on different accessories. As I was buying the actual dress I was in, she made sure my sister... read more

Jessica Z.'s profile image
Jessica Z. 
on Birdeye

6 years ago

I thought the consultant was overwhelmed she had a bride as well as my bridal party neither one if us were really her to getting her attention. This is in great contrast to when me and my daughter picked out out wedding dresses. We each had our own consulting and they were very attentive. We both walked out of there with beautiful wedding gowns. If I had to rate thus experience I would give it a 4 and tell my friends enter at their own risk. If I had to rate The first experience 10+. Definitely would recommend. 

Business response:

Hello Jessica, we apologize for the experience you had with us. We understand how important your event is and we are truly sorry for not providing you with the service we strive for. Our mission is to provide the best service for all guests. We are happy to know your initial visit was very pleasant. If you would like to discuss this issue further please email dbcares@dbi.com (Subject: Attn Ross A.) Ross A.  

Michelle's profile image
Michelle 
on Birdeye

6 years ago

I felt like my consultant didn't listen to me. Told her I wanted something casual and light as I am getting married on the 4th of July in a park. She had me look through a book and I showed her 2 dresses that I liked that I had seen online. She didn't pull any that I picked out, and what made it worse is she pulled tons of dresses with trains. I told her repeatedly I was not having a train in the park. She also made me put on a corset bra even though I told her I wasn't wearing one (that lasted one dress before I took i... read more

Business response:

Hello Michelle, thank you so much for reaching out to us. We are very sorry for the service you received. This is not indicative of the type of service we strive to deliver to our guests. Our consultants should give all our guests the proper attention they deserve. We want to parallel the styles our guests are interested in to make the experience seamless in store. We are truly sorry for your experience at our Madison Heights location. If you would like to provide additional details please email dbcare@dbi.com (Subject... read more

Michele's profile image
Michele 
on Birdeye

6 years ago

I liked the selection of Mother of the Bride dresses, although it would have been nice to have more attention from the sales associate assigned to me. I did not get all of my questions answered and I was left alone to pick out the dresses to try on. When I was trying them on she was mostly elsewhere when I needed help with the zippers and I had to ask other people standing around for their opinions as far as fit. A few questions I have: do the dresses shown in the store only come in the colors you have in the store? If... read more

Business response:

Hello Michele, we give our deepest apologies for the experience with us. We are very sorry to hear that you were unsatisfied with our service. We will forward this feedback to our stores for future guests. We would love to have you return for a better experience. If you are interested in a return visit please email us at dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A. 

Frequently asked questions about David's Bridal Madison Heights MI

How is David's Bridal Madison Heights MI rated?

David's Bridal Madison Heights MI has a 4.9 star rating with 4,929 reviews. 

When is David's Bridal Madison Heights MI open?

David's Bridal Madison Heights MI is open now. It will close at 9:00 p.m.  

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