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David's Bridal Omaha NE
- Bridal
- Omaha, NE
About this business
Location details
535 North 98th Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedJenn is kind of amazing... I have to say I didn't expect to cry... TWICE 🤌🏻😂😭😭😭 THANK YOU SO MUCH!!!
Business response:
Hello Geta. Thank you for reaching out to us. We are pleased to hear that Jenn was able to make your visit a special one. Best wishes, Steven E
I’m a bridesmaid, we bought our dresses from David’s Bridal in Omaha. Today I had my alteration appointment at 12. Got there 20 min early, checked in. After waiting 20 minutes they tell me “Sorry, but we don’t have anyone here to do alterations until 2pm”. I told the lady I just drove 45 min and no one bothered to call me. I and stormed out. Really upset me They never bothered to call me or even tell me when I first got there. Horrible customer service! I will never go back. Waisted my time and gas
Business response:
Hello Glory, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Recommendedthey did not tell me their return policy they did not give me the colors i wanted and they refuse to return my money and i haven't even taken the dresses from the store. horrible excuse for a business. girls go elsewhere. they are not helpful during your already stressful time. 5 thumbs DOWN Update: After having to call and yell multiple times rtey finally decided to refund the money on the bridesmaids dressses that never left the store. Still would not recommend just from the mental anquish alone.
Oh my. Where do I start. This was my first time trying on wedding dresses. It was such a terrible experience. The employees were incredibly unprofessional and lacked any kind of bridal knowledge. My “stylist” (if you can even call him that) was just a kid who openly admitted to hating his job and had only worked there for a month. I picked out probably 7 dresses to try on and he only pulled two. I had to walk around picking them out ✨again✨ for him to grab. (Only for him to tell me they didn’t have my size or whatever othe... read more
Liars! Liars! Liars! NEVER did I try on the dress I choose in a size 12. NEVER! The dress fit perfect except I needed a hem. The overlay for my dress was suppose to be pure sheer. That’s exactly what I tried on! NEITHER item can as expected. My dress is too big! A size 12. It would need alterations in a few places! Not just the hem. And the overlay was sheer with a solid lining! AGAIN! Not what I ordered! The overlay will be on Dec 18th. The dress……..?????? Not nearly enough time to get it back and alter the hem before my ... read more
Business response:
Hello Corinna . We are sorry to hear about your experience and would like to apologize. We would like to help find a resolution and invite you to email us at DBcares@dbi.com (Attn.Steven E) so that we can do so. Thank you, Steven E.
Unfortunately my experience was not a pleasant one. I walked in, this was the very first store I went to in my search for the perfect wedding dress. I walked in and no one acknowledged us for a good 10 minutes! Then a girl saw me and another 3 or so minutes went by and I finally said “ is there anyone who can help us?” I asked where the long sleeve gowns would be. She showed me one, and said “stay on this side and this side only, and left us standing there.” There was literally one dirty gown and it wasn’t even long sleeve! ... read more
Business response:
Hello Melissa , thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our recent visit. We truly appreciate your feedback. This gives us some insight of the customer service that we are providing and helps us find ways to correct the issues. We expect our staff to provide our guest with a professional, accommodating and stress-free experience. We failed to reach this standard with you and your party. We hope that you visit again, so we can change your view on our customer service.... read more
Frequently asked questions about David's Bridal Omaha NE
How is David's Bridal Omaha NE rated?
David's Bridal Omaha NE has a 4.6 star rating with 5,038 reviews.
When is David's Bridal Omaha NE open?
David's Bridal Omaha NE is open now. It will close at 7:30 p.m.