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David's Bridal Syracuse NY
- Bridal
- Syracuse, NY
About this business
Location details
3133 Erie Blvd E, Syracuse, NY, 13214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Keara assisted with my alterations and was wonderful to work with. Keara made the appointment smooth less and I truly felt the dress is going to be perfect. She made my day and is helping make my dream possible. Thank you, Keara!
I had my appointment with Donna to find a dress with a limited timeframe. She listened to what style I had in mind. After 3 dresses, I found the one! She was wonderful to work with. I hope to work with her in the future if I ever need another dress. Thank you, Donna!
Save your money and your dress. I just had my bridesmaid dress altered for $130 and they returned it to me with A HOLE! The manager, Rachel Bulcano refused to compensate the dress for damages they caused, called me a bully for asking and walked away. My dress is ruined and I'm pissed.
0.0 Bought a dress for my daughter from them the same day covid shut everything down. The prom got put on hold. We asked them for some help or store credit being as it was past the 60 days. Very disappointed they wouldn't work with us on it. We will be going elsewhere for a new dress. Thanks for nothing
Business response:
Hello Randy. We are upset to see that you are having these frustrations. While we do have certain policies we must follow, we do our best to remain fair and consistent with our guests. We would be more than happy to look into this situation further to see if anything can be done and invite you to email us at Dbcares@dbi.com (Attn. Syracuse). Thank you, Ellice J.
They told my MOH and Bridesmaids to choose a dress size smaller. They live out of town, and now my ladies are stuck with ginormous fitting fees even though we thought they just needed their size. When calling DB... the management took zero responsibility to their practice, had no empathy and was callous and rude. I will NEVER suggest anyone go there.
Business response:
Hello Michele, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
Keita- we didn't have an appointment but there was one other person in the store and we ran and got all the dresses that we needed. Keita was helpful with making sure the dresses came in the right color but didn't really do much else and didn't have any suggestions.
Business response:
Hello Megan, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Just so you know, in birdeye, the stylist hits the five stars and then gives the ipad to the customer to write something while they are standing there. That's why all the birdeye reviews are 5 stars, the customer doesn't choose them herself. Not very honest practice.
Business response:
Hello Michelle, we sincerely apologize for the inconvenience that this may have caused you. This is not the type of service we expect to provide for any of our guests. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Steven E. – (Insert City/Store Location)). We will be sure to share your experience with our management team so that we can improve our service. Thank you, Christine G.
Christina made mine and my daughter in laws visit so quick and fun! Very fun personality
Business response:
Hello Shelly, thanks for sharing your experience! We are so excited that Christina was able to provide exceptional service for you and your daughter-in-law during your visit at the Syracuse location. Best wishes. Steven E
Mj , had a wonderful experience at David's bridal both times I was in, everyone was friendly, MJ was amazing, I am going to recommend her to my friends getting married!!!
Business response:
Hello Heather, thank you for sharing your feedback! We are so happy to hear that your experiences at our store have been amazing! Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Steven E
Frequently asked questions about David's Bridal Syracuse NY
How is David's Bridal Syracuse NY rated?
David's Bridal Syracuse NY has a 4.6 star rating with 5,656 reviews.
When is David's Bridal Syracuse NY open?
David's Bridal Syracuse NY is open now. It will close at 6:00 p.m.