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Waterfields Retail Park Unit D2, New Rd, Watford, LND, WD17 2EU, United Kingdom
Get directionsFantastic from start to finish. Said yes to the dress and couldn't be happier. Thank you.
Business response:
Hi Hazel! Congratulations on finding your dress! We are thrilled to hear that you enjoyed your time with us! Best Wishes, BrittianyD.
Unfortunately my stylist was not as attentive as she should have been. Each time I came out with a dress she did not adjust the train on my dress or offer to get a veil. I had to ask each time. Also she was very slow and I feel I did not get to try on what I wanted in the time. I had to ask her to pass my shoes in the changing room as well, and she kept opening the door before I was ready to come out.
Business response:
Hello Francesca, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Brittiany D City/Store Location). Best wishes. Brittiany D.
Great service. Nicky was really helpful.
Business response:
Hello Nicola, thank you for sharing your experience with our Watford team. We are so excited we were able to provide the type of experience fit for a bride to be. Best wishes. April B.
Did very well
Business response:
Hello Norma, thank you for sharing your rating. We are happy to know that you enjoyed your time with our team in Watford. Best wishes. April B.
Fantastic selection and very helpful staff.
Business response:
Hello Emma, Thank you for sharing your experience with us. We are thrilled to see that our staff was very helpful during your visit. Best wishes, Steven E.
Terrible customer service just about the money
Business response:
Hello Emma, we are so sorry to hear that you are unhappy with our services. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you, Steven E.
Very helpful and understanding
Business response:
Hi Monica! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
Such a personal experience! My stylist was wonderful and totally listened to what I wanted. I've walked away with the perfect dress!
Business response:
Hello Suzanne, congratulations on finding the perfect dress! We are so happy to hear about your personal experience at our store. Thank you for taking the time to compliment your stylist on her excellent service. We appreciate you taking the time to share your experience. Best wishes. Cierra S.
Thank you Caroline for being so patient and helping me pick the perfect wedding dress. It was a wonderful experience.
Business response:
Hi Natash! Thank you for your review! We are so happy to hear that Caroline was able to help! Best, BrittianyD.
David's Bridal Watford UK has a 4.7 star rating with 2,616 reviews.
David's Bridal Watford UK is permanently closed.