Karrie on Wedding Wire 13 years ago
11/21/2010, 12:13 PM
Rob and Ashley were AWESOME when it came to helping me take care of all of our formal wear needs at the David's Bridal in Wilmington. My wedding had very little lead time and there was no room for error as the time between engagement and actual event was less than 4 months.I initially went in at the beginning of August 2010 without an appointment, and with my 9 year old daughter in tow, and we were immediately welcomed and given a room and all the time we needed to shop and try things on.While Ashley was my bridal assistant, Rob (the manager) helped out so much in the process too. I tried on a variety of dresses for my Key West wedding and each time, they offered honest insights into what they thought was working and what they thought should go back on the rack. I settled on a dress, paid a deposit, and a couple weeks later, one of my best friends came in with me so I could show her my gown and pay the balance. When I tried on the gown to get my girlfriend's opinion, she HATED the dress I picked out and insisted I try on other gowns. Again, no appointment at all, but Ashley didn't bat an eye and said "Let's try on other stuff before you spend all that money!"I spent almost 2 hours trying on new dresses, and at one point, I was very overwhelmed. Rob pulled me aside and said "What do *you* want? Because this day is about YOU and your fiance...not anyone else!" and he gave me a huge hug and brought me back to earth. I ended up getting the dress I wanted to begin with, and I may not have done so had Rob not been there.In addition to my gown, we also purchased my daughter's and step-daughter's dresses, as well as all of our shoes, handbags and jewelry...and we didn't do it in one trip either. I went in on a couple more of occasions to get my daughter's and my step-daughter's dresses and every time, we were met with the same professionalism and attention to detail that I received as a bride. My step-daughter is difficult to fit and both Ashley and Terri helped us out tremendously with her gown. My stepdaughter lives 200 miles away, and they did everything they could to help us in their store, and even offered to help us out if we needed it with the David's Bridal local to my stepdaughter.As far as delivery time and alterations, my gown came in in two weeks, my daughter's arrived in 6 days and my stepdaughter's came in in 9 days. I needed no real alterations per se...it was strapless so we simply added cups to the bodice and they pressed it for free. I had to pay 10 for a garment bag and they actually shipped my dress for me for no extra charge to my wedding planner in Key West...I just had to pay the FedEx bill itself. There was no pressure on us to do the minimal alterations for my daughters' gowns in that store either...they were completely ok when we said we would just get the hems done elsewhere.I cannot say enough about David's Bridal in Wilmington. We love everyone in that store so much that we actually had our stepdaughter come down here to get her prom gown...and that went off without a hitch too! Love you guys! Thanks for everything and we will definitely be back any time we need formal wear!