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Debt Blue
- Financial Services
- Richardson, TX
About this business
Location details
1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very nice personality and answered my questions with courtesy and professionalism.
Business response:
Hi, *****! We are so pleased to hear that you had a positive experience with our Client Success Specialist. Please feel free to call us anytime with any questions you may have. Thank you so much for taking the time to share!
The service seem to be good however, the customer service representative Ms are the worst. I did speak with Larissa who was surprisingly great.
Business response:
Hello, *****. I am so sorry to hear that you have had some less than stellar interactions with our representatives. At DebtBlue, we aim to provide a positive experience at all times. We are listening to our calls with you so we can pinpoint where things went awry. The manager from our CSS department will be reaching out to see how we can best resolve the issues you have encountered. Thank you for providing feedback as we always welcome the opportunity to improve.
He did a great job communicating with me and letting me know all of the options. He listened to my concerns and made my experience pleasant.
Business response:
Thank you, ******, for taking the time to share your positive experience We appreciate you!
Thank you so much for all your time, help, patience, and understanding, Jordan. You made my decision and the process easy.
Business response:
Hello, ********! Thank you so much for providing the outstanding feedback for Jordan. We are so pleased that he could provide you with a positive experience. We appreciate you taking the time to share!
She did a great job on my request and on a scale of 1to10 I give her a 10
Business response:
Amazing feedback, ******. Thank you so much for taking the time to share!
Very pleasant and professional. She transferred me to a different Department & was kind enough to inform the person, at the department I needed, why I was calling. Great job Larissa! I wish all the companies I call would Beas thorough as you!! THANK YOU!!! ð??
Every Rep I've spoken with has been very helpful and understanding, making this process much easier and less stressful.
Business response:
Hello, *****! We really appreciate you providing the stellar review. Thank you so much for taking the time to share!
Justin .S was very nice in explaining every process they had to offer for me.Everthing went smoothly in getting my debt lowerd in a shorter time and less interest rate.
Business response:
Thank you so much, ****, for taking the time to share such a fantastic review about your interactions with Justin! We really appreciate you!
THE SERVICE REP WENT ABOVE AND BEYOND TO HELP ME WITH THE PROBLEMS I WAS HAVING
Business response:
What an outstanding review, ******! We are thrilled that you had a great experience with our Client Success Specialist. Thank you so much for taking the time to share!
Frequently asked questions about Debt Blue
How is Debt Blue rated?
Debt Blue has a 4.8 star rating with 6,346 reviews.
When is Debt Blue open?
Debt Blue is closed now. It will open on Monday at 8:00 a.m.