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About Debt Blue Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce. The DebtBlue team is comprised of finance specialists who “speak the language” of debt settlement. We have ... read more
1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Larissa did a great job, and assisted me with everything I needed.
Business response:
Thanks, *****, for the amazing review. We appreciate you taking the time to share and are so glad you had a positive experience with us.
Very professional and knowledgeable team member. He was able to resolve my query and got back to me before the time he said he would.
Business response:
Wow, ******! Thank you so much for sharing the stellar review. We appreciate it immensely!
Excellent service;. Informative, innovative company. If I could give a 7star rating I would do so. I'd give my solid recommendation of approval to these guys, any day.
Business response:
Thank you so much, *****, for the fantastic feedback. We really appreciate you taking the time to share!
The rep was very pleasant. Answered my questions. The only problem is why is it taking so long to contact my creditors?
Business response:
Thank you so much for the fantastic feedback. Regarding the length of time for securing a settlement: We are waiting on a POA from one creditor, have turned down an offer from another creditor because we are about to counter with an offer that will save you quite a bit more, and are waiting to make an offer with a third creditor until you have collected enough funds in your escrow account. I have emailed you a more specific summary because didn't want to divulge anything private as the responses are available to the public.
Great customer service. Calls are short & sweet, & to the point, & helpful.
Business response:
Hello, ****! We really appreciate you taking the time to share your fantastic feedback! Thank you!
I spoke with Mr. Kevin this morning about a email issue. Let me tell you that he was very informative and polite with answering all my question. Great customer service!!!
Business response:
Thank you so much, *********, for taking the time to share. We will pass along the kind words to Mr. Kevin. He is indeed quite helpful. We appreciate you.
Shay was very compassionate about the loss of my husband two weeks ago. And explained everything to me and took time to answer my questions.
Business response:
Hello, ********. I am so sorry for your loss. Please call us any time you need our help. We will be here for you. Thank you for taking the time to share.
Extremely personable and help me with everything I asked. Answered Questions In a very polite way was extremely professional
Business response:
Thank you for the outstanding review, *******! We appreciate you taking the time to share.
Kevin was knowledgeable and professional. Very patient and pleasant. Handled my needs perfectly.
Business response:
Thank you so much, ******, for the fantastic feedback. We agree that Kevin is awesome and will pass along the compliment! We appreciate you taking the time to share!
Debt Blue has a 4.9 star rating with 4,416 reviews.
Debt Blue is open now. It will close at 8:00 p.m.