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Debt Blue

4.8

About this business

Location details

1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.86,069 reviews
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Sedina K's profile image
Sedina K 
2 years ago

My husband & I had a wonderful and professional experience with**********************! Definitely recommend him from debt blue! 

Business response:

Thank you, ******, for taking the time to share your outstanding review about Yancey! He is definitely one of our wonderful teammates that is passionate about helping his clients and providing excellent service! 

Jose R's profile image
Jose R 
2 years ago

great service by Natalie, warm and understanding. She was kind and knowledgeable too! 

Business response:

Thank you, ****, for providing an outstanding review. We are thrilled that you had a great experience with us and appreciate you taking the time to share! 

Margaret T's profile image
Margaret T 
2 years ago

Very friendly, helpful and knowledgeable. Extreme appreciation and gratitude for this company and all the team members that worked on my case. 

Business response:

Hello, ********! We are beyond thrilled that you have been having a great experience with our team. We are very passionate about providing the best possible service to our clients. Thank you so much for taking the time to share your fantastic feedback! 

Alice M's profile image
Alice M 
2 years ago

I just joined Debt Blue and the representative did a great job in answering my question and updating the information, 

Business response:

Thank you so much for the stellar review. We really appreciate you taking the time to share, *****! 

Marlyn D's profile image
Marlyn D 
2 years ago

Beverly did a wonderful job answering my questions and walking me thru my problem on the computer very pleasant and seemed to enjoy her job 

Business response:

Hello, ******. We are pleased to hear that you had a great experience with Beverly, one of our valued Client Success Specialist. Thank you so much for taking the time to share! 

Edith's profile image
Edith 
2 years ago

Very nice personality and answered my questions with courtesy and professionalism. 

Business response:

Hi, *****! We are so pleased to hear that you had a positive experience with our Client Success Specialist. Please feel free to call us anytime with any questions you may have. Thank you so much for taking the time to share! 

Wanda M's profile image
Wanda M 
2 years ago

The service seem to be good however, the customer service representative Ms are the worst. I did speak with Larissa who was surprisingly great. 

Business response:

Hello, *****. I am so sorry to hear that you have had some less than stellar interactions with our representatives. At DebtBlue, we aim to provide a positive experience at all times. We are listening to our calls with you so we can pinpoint where things went awry. The manager from our CSS department will be reaching out to see how we can best resolve the issues you have encountered. Thank you for providing feedback as we always welcome the opportunity to improve. 

Melvin J's profile image
Melvin J 
2 years ago

He did a great job communicating with me and letting me know all of the options. He listened to my concerns and made my experience pleasant. 

Business response:

Thank you, ******, for taking the time to share your positive experience We appreciate you! 

CAROLINE G's profile image
CAROLINE G 
2 years ago

Thank you so much for all your time, help, patience, and understanding, Jordan. You made my decision and the process easy. 

Business response:

Hello, ********! Thank you so much for providing the outstanding feedback for Jordan. We are so pleased that he could provide you with a positive experience. We appreciate you taking the time to share! 

Frequently asked questions about Debt Blue

How is Debt Blue rated?

Debt Blue has a 4.8 star rating with 6,069 reviews. 

When is Debt Blue open?

Debt Blue is closed now. It will open at 8:00 a.m.