Dental Planet | Office Equipment at 707 N. Scott - Wichita Falls TX - Reviews - Photos - Phone Number

Dental Planet

4.9
161 reviews
Office Equipment
 707 N. Scott, Wichita Falls, TX 76306US

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(940) 766-5209

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All reviews summary

4.9
161 reviews
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  • 68 reviews4.9
  • 39 reviews4.9
  • 37 reviews5.0
  • 17 reviews4.9
5on Trustpilot, Jul 07, 2018
All good things
Great prices! Reliable equipment! Dale, has been a trustworthy rep :)
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5on Trustpilot, Jun 26, 2018
I highly recommend
Bill did an excellent job helping to fit the perfect chairs for our needs. We are a medical spa and we were very frustrated with the poor designs and quality of medical spa eq
uipment. We are extremely satisfied with our new chairs! more »
Business Response:
Thank you very much for your business, Michelle. We really appreciate you taking time to provide this review.
5on Trustpilot, Jun 20, 2018
Dental Planet has done a fabulous job…
Dental Planet has done a fabulous job with reupholstering our dental units.
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5on Trustpilot, Jun 13, 2018
Great customer service and company to work with!
I had never heard of Dental Planet before but my consultant referred me to them and their prices were much lower than the leading dental equipmen
t supply companies. I ordered a compressor, vacuum, x-ray, ultrasonic, and autoclave from them and received everything in a timely manner. Dwight, the engineer who came out to install the equipment, was very efficient and courteous. I had some issues with the compressor being too noisy and Dental Planet replaced it for me with a quieter one at their cost. I also was having issues with my suction not being strong enough in the office and we originally thought the problem with the vacuum unit itself. Dental Planet expended a lot of resources sending people out and replacing the vacuum twice with a bigger and stronger one at no cost to me. It turns out that the problem wasn't even the vacuum, but that there was a leak in one of my pipes, so I felt bad that they went out of their way to try to fix this problem for me and it wasn't even their fault! I worked with Ross to resolve all of my issues throughout the buildout and after opening, and I appreciate his excellent customer service and his persistence in trying to make sure I was happy. He was very communicative and followed up often whenever there was any issue.
One hiccup that I did experience was that they were a bit on the slower end when it came to providing my architect with the equipment drawings, and this ended up holding up my build out by a few weeks, but it was during the holiday season and several people were on vacation.
Overall, I would recommend Dental Planet for your equipment needs and would do business with them again.
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Business Response:
From our entire team, we want to say thank you for choosing Dental Planet. We appreciate the time you afforded us in this detailed review. We look forward to working with you again soon.
5on Trustpilot, Jun 08, 2018
Nick is the man!!!
So I found Dental Planet online. Opening a new second practice location, I wanted to do it differently than I had 20 years ago. Most notably different being in the way I spent
my money for my equipment. And then I emailed Nick. Wow! I can not say enough good things about my friend Nick. From the first email, from the first call with Nick, he has not only showed a superior level of concern and desire to help me, but has become a friend. Nick has gone above and beyond in every way imaginable to make this entire process one of the easiet business ventures that I have ever been involved in. I have done multiple business startups, and I wish they all could have been with Nick as my guide and trusted advisor. And on top of all of this, the equipment I have received is top notch with an overall savings vs having used Patterson or Benco or Henry Schein, of 50%. more »
Business Response:
Wow! Thank you so much, Dr. Pruitt. We appreciate this great review as much as doing business with you and your staff. Nick really enjoyed working with both you and Kristye, and we all look forward to working with you again.
5on Trustpilot, Jun 06, 2018
Love Dental Planet
Dental Planet is great. Nick always makes sure everything goes smoothly. I've ordered 3 dental chairs from them.
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Business Response:
Nick assures us that you are a 5-star customer! We appreciate your business and this review very much and look forward to working with you again soon.
5on Trustpilot, Jun 04, 2018
I found dental planet on line and…
I found dental planet on line and called and spoke to a rep.
I asked questions and he supplied answers to what type of chairs and what color to use. He
looked at photographs I sent and we picked out a color.
I ordered 4 patient chairs and 5 dental carts.
They all looked and worked as if they were brand new.
Delivery was smooth. I had them installed by a local person.,
more »
5on Trustpilot, Jun 01, 2018
Excellent customer service and great…
Excellent customer service and great product.
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5on Trustpilot, May 18, 2018
Fantastic job of re-covering my 18 year…
Fantastic job of re-covering my 18 year old A-DEC chair! Looks better than new - with NO down time. Will definitely come back to you again when the res
t of my chairs need updating. more »
Business Response:
Dr. O'Rourke, we thank you for your great review. We are delighted you are happy with our upholstery service and look forward to working with you again soon.
5on Trustpilot, May 09, 2018
Dental Planet - High recommendation!
Dental Planet has been an awesome vendor for my brand new practice! They have delivered all equipment on time, in good condition, and been so helpful along t
he way. The technicians that came to install everything worked so hard to get us set up and ready to go for our first patients. I would highly recommend Dental Planet to anyone considering new or used/refurbished equipment for their office. more »
Business Response:
Dr. Hemphill, it has been great working with you on your startup office. We truly appreciate your business and the kind words in this review. Please reach out to us any time we can be of service.
5on Trustpilot, May 09, 2018
They were very knowledge and extremely…
They were very knowledge and extremely helpful when it came time to order. Very pleasant to work with as well.
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Business Response:
Thank you very much for both your business and taking a few moments to provide this great review.
5on Trustpilot, May 02, 2018
Great customer service.
Great customer service.
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5on Trustpilot, Apr 18, 2018
Dental Planet is responsive to all…
Dental Planet is responsive to all needs and the staff is very concerned about giving the best service and attention
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Business Response:
We are so proud to hear our service and attentiveness met all of your expectations. From all of us at Dental Planet, we appreciate your business and kind review very much - and hope to work with you again soon.
4on Trustpilot, Apr 08, 2018
product is great
product is great. My only gripe was phone contact was somewhat vacuous...they didn't remember who I was or where my chair was for a while. I think 2.5 months to fill order,
but when it came it was a nice. more »
Business Response:
Thank you, Dr. G. for your review. So glad you rate our product as great. Thanks very much for your business - and we will do our best to bring our A-game with communication​ next time!
5on Trustpilot, Apr 05, 2018
received in timely manner as ordered
received in timely manner as ordered. good price.
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Business Response:
Just wanted you to know we really appreciate your business and great review. Cheers!
5on Trustpilot, Apr 03, 2018
Honest and helpful people
Honest and helpful people. I intend to do more business with them.
more »
Business Response:
So nice of you to leave this kind review. We appreciate you and your business.
5on Trustpilot, Mar 30, 2018
Got just what I wanted and will…
Got just what I wanted and will continue to shop there when I need something and it is inexpensive or reasonable.
more »
Business Response:
It means a lot that you would take a minute to give us this great review. We greatly appreciate your business and look forward to working with you again soon.
5on Facebook, Mar 15, 2018
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5on Trustpilot, Mar 09, 2018
This company can be trusted.
This Company can be trusted.
more »
Business Response:
Thank you very much for this great review. On behalf of Bill and the Dental Planet team, we sincerely appreciate your business and hope to work with you again soon.
5on Trustpilot, Feb 25, 2018
Nick answered all my questions and did…
Nick answered all my questions and did an excellent job in completing all that I asked i regards to my purchase. I would recommend both he and the compa
ny. more »
3on Trustpilot, Feb 23, 2018
Slow response time to get assistance…
Slow response time to get assistance with an order and it took over 6 weeks to ship the last item that I ordered.
more »
Business Response:
Tri-State Family Dentistry - We apologize that we did not meet your expectation with the shipping of your Cavitron. In researching this, we discovered our vendor’s shipment was very much delayed, and we fell short in communicating this information to you. Going forward we have already changed vendors and are confident this will prevent this problem in the future. Finally, we want to say thank you for your business and your feedback. We take your comments seriously and look forward to working with you again soon.
5on Trustpilot, Feb 22, 2018
I've ordered multiple things from…
I've ordered multiple things from Dental Planet and have had a great experience every time. Dale really goes out of his way to make sure I am happy
. more »
5on BirdEye, Feb 21, 2018
Great experience with ordering a dental chair. Condition of unit is superb, chair upholstery is excellent quality. I will be ordering again from Dental Planet. more »
4on Trustpilot, Feb 19, 2018
new old parts
called and talked to a knowledgable "parts person" who was able to find the discontinued parts I needed. He made things seamless.
more »
Business Response:
It's great to hear that we were able to help with the parts you needed. Thank you for your business and taking a moment to submit this review.
5on Trustpilot, Feb 15, 2018
What I needed
What I needed, what I wanted, as a very good price, with on time delivery
more »
Business Response:
Thank you for choosing Dental Planet. We want you to know we sincerely appreciate your business and the great review.
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707 N. Scott, Wichita Falls, TX 76306
Office Equipment
Today 8:00 am - 6:00 pm

About

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Dental Planet has been serving the Dental Industry for over 25 years from Wichita Falls, TX. Over the years it has been known by a few names, but has always pursued a single goal of serving our customers. On December 1st, 2011 MORIAH GROUP (www.moriahgroup.net) acquired the assets of Health Care Equipment Specialty, Inc. changing the name to Dental Planet, LLC. By providing financial stability and operational expertise, it has allowed Dental Planet to remain focused on its values and work towards building the company’s core competencies.

The Dental Planet team has built a reputation of quality and integrity in our local community as well as the Dental and Health Care Industries. We are proud of achieving an A+ rating with the Better Business Bureau, and continue to work hard to ensure our customers receive the best value and service available.

Remaining focused on our core business is important and has helped us to establish our Mission and Vision statements:

Mission: To be the Dental Industry choice for Affordable Equipment by offering High Quality, Fair Priced, Value-Add solutions while exceeding the expectations of our Customers.

Vision: To offer products and services built upon Quality, Integrity, and Pride, while minimizing the environmental impact, and providing a rewarding workplace for our employees.

Although we will always stay true to our strong Mission in the Dental Industry, our Vision allows us to utilize our years of experience to cross over and service segments of the Medical, Veterinary, and Tattoo industries as well.

We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
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