Dental Planet | Office Equipment at 707 N. Scott - Wichita Falls TX - Reviews - Photos - Phone Number
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Dental Planet

4.9
131 reviews
(Office Equipment)
 707 N. Scott, Wichita Falls, TX 76306US

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(940) 766-5209

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5on Trustpilot, Apr 18, 2018
Dental Planet is responsive to all…
Dental Planet is responsive to all needs and the staff is very concerned about giving the best service and attention
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Business Response:
We are so proud to hear our service and attentiveness met all of your expectations. From all of us at Dental Planet, we appreciate your business and kind review very much - and hope to work with you again soon.
4on Trustpilot, Apr 08, 2018
product is great
product is great. My only gripe was phone contact was somewhat vacuous...they didn't remember who I was or where my chair was for a while. I think 2.5 months to fill order,
but when it came it was a nice. more »
5on Trustpilot, Apr 05, 2018
received in timely manner as ordered
received in timely manner as ordered. good price.
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Business Response:
Just wanted you to know we really appreciate your business and great review. Cheers!
5on Trustpilot, Apr 03, 2018
Honest and helpful people
Honest and helpful people. I intend to do more business with them.
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Business Response:
So nice of you to leave this kind review. We appreciate you and your business.
5on Trustpilot, Mar 30, 2018
Got just what I wanted and will…
Got just what I wanted and will continue to shop there when I need something and it is inexpensive or reasonable.
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Business Response:
It means a lot that you would take a minute to give us this great review. We greatly appreciate your business and look forward to working with you again soon.
5on Facebook, Mar 15, 2018
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5on Trustpilot, Mar 09, 2018
This company can be trusted.
This Company can be trusted.
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Business Response:
Thank you very much for this great review. On behalf of Bill and the Dental Planet team, we sincerely appreciate your business and hope to work with you again soon.
5on Trustpilot, Feb 25, 2018
Nick answered all my questions and did…
Nick answered all my questions and did an excellent job in completing all that I asked i regards to my purchase. I would recommend both he and the compa
ny. more »
3on Trustpilot, Feb 23, 2018
Slow response time to get assistance…
Slow response time to get assistance with an order and it took over 6 weeks to ship the last item that I ordered.
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Business Response:
Tri-State Family Dentistry - We apologize that we did not meet your expectation with the shipping of your Cavitron. In researching this, we discovered our vendor’s shipment was very much delayed, and we fell short in communicating this information to you. Going forward we have already changed vendors and are confident this will prevent this problem in the future. Finally, we want to say thank you for your business and your feedback. We take your comments seriously and look forward to working with you again soon.
5on Trustpilot, Feb 22, 2018
I've ordered multiple things from…
I've ordered multiple things from Dental Planet and have had a great experience every time. Dale really goes out of his way to make sure I am happy
. more »
5on BirdEye, Feb 21, 2018
Great experience with ordering a dental chair. Condition of unit is superb, chair upholstery is excellent quality. I will be ordering again from Dental Planet. more »
4on Trustpilot, Feb 19, 2018
new old parts
called and talked to a knowledgable "parts person" who was able to find the discontinued parts I needed. He made things seamless.
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Business Response:
It's great to hear that we were able to help with the parts you needed. Thank you for your business and taking a moment to submit this review.
5on Trustpilot, Feb 15, 2018
What I needed
What I needed, what I wanted, as a very good price, with on time delivery
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Business Response:
Thank you for choosing Dental Planet. We want you to know we sincerely appreciate your business and the great review.
5on Trustpilot, Feb 12, 2018
Reminder to use trade-in credit
I had a trade-in credit with Dental Planet that I had forgotten about (for a year). They contacted me to remind me to use my credit. I used it to purchase a new R
ay Foster model trimmer for my orthodontic office. DP was honest, easy to work with, and the equipment came quickly. Highly recommend them. more »
Business Response:
Thank you so much for your great review, and choosing​ Dental Planet. It is certainly our pleasure working with you, Dr. Miyawaki.
4on Trustpilot, Jan 30, 2018
Dale was so accommodating
Dale was so accommodating, and made sure we were taken care of timely. He went above and beyond to ensure we had as least amount of down time as possible.
We defi
nitely will use Dental Planet again. It is nice to have great service! more »
5on Trustpilot, Jan 24, 2018
Sterilizer arrived as promised in good …
Sterilizer arrived as promised in good condition. They followed up to make sure everything was OK
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Business Response:
Thank you for choosing Dental Planet for your sterilizer, Dr. Hodson. We are also grateful for you taking a few moments to let us know how we are doing.
5on Trustpilot, Jan 24, 2018
They were very helpful and had a great …
They were very helpful and had a great experience with them.
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Business Response:
We are delighted you had a positive experience with us. Thank you very much for the great review - and for shopping with Dental Planet.
5on Trustpilot, Jan 19, 2018
Highly Recommend
We have used this company for several years now. Each time we order, the items are always shipped promptly. Great company!!
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Business Response:
We are truly thankful for both your great review and continued business. Looking forward to working with you again.
5on Trustpilot, Jan 18, 2018
I purchased a Rayscan pano from Dental …
I purchased a Rayscan pano from Dental Planet in Dec 2017. My experience was seamless and I would fully recommend them. Dale was always available to an
swer my questions, accommodate my requests and follow through with the setup and delivery. Dwight, the delivery and setup guy was knowledgeable, patient and thorough. Thank you, gentleman for a seamless transaction. more »
Business Response:
Thank you very much for your great review, Dr. Royston. We sincerely appreciate your business and look forward to working with you again in the future.
5on Facebook, Jan 17, 2018
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5on Trustpilot, Jan 10, 2018
The chair was great that we ordered
The chair was great that we ordered. The only bad thing was the time if took it us to receive the chair. I would recommend ordering from here if you don'
t need a chair right away. I am not sure if they rush it. more »
Business Response:
Thank you very much for your review. We appreciate your business and the great rating on the chair. We are sorry the delivery took longer than you expected. The last few weeks of the year are more common for us to experience backlog delays with our vendors. Your comments will help us work to get better, and we look forward to working with you again soon.
5on Trustpilot, Jan 04, 2018
Your product took a little longer to …
Your product took a little longer to arrive than I expected. I took the O Rings to my dentist to inset into my “ninny implant receptacles and my dentis
t have difficulty because he said the rubber was very hard and old. He put some lubricant on the O rings and then he got them inserted. They’re in place now and seem to be and seem to be working . Gary Elliott more »
Business Response:
Thank you for your great review, Gary. We really appreciate your business and hope to work with you again soon. Cheers!
5on Trustpilot, Jan 01, 2018
Always great working with Nick
Always great working with Nick
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Business Response:
Thank you for the great review. Nick says the feeling is totally mutual, and thank you for being part of our service provider network.
5on Trustpilot, Dec 24, 2017
Fast service and good equipment
Fast service and good equipment
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Business Response:
Thank you for your kind words. We sincerely appreciate your business and hope to work with you again soon. Cheers!
5on Trustpilot, Dec 13, 2017
Great customer service and speedy …
Great customer service and speedy response to questions from tech support!
more »
Business Response:
Thank you for your kind words, Dr. Bradford - very glad we could help. We sincerely appreciate your business and hope to work with you again soon.
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707 N. Scott, Wichita Falls, TX 76306
Office Equipment
Today 8:00 am - 6:00 pm

About

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Dental Planet has been serving the Dental Industry for over 25 years from Wichita Falls, TX. Over the years it has been known by a few names, but has always pursued a single goal of serving our customers. On December 1st, 2011 MORIAH GROUP (www.moriahgroup.net) acquired the assets of Health Care Equipment Specialty, Inc. changing the name to Dental Planet, LLC. By providing financial stability and operational expertise, it has allowed Dental Planet to remain focused on its values and work towards building the company’s core competencies.

The Dental Planet team has built a reputation of quality and integrity in our local community as well as the Dental and Health Care Industries. We are proud of achieving an A+ rating with the Better Business Bureau, and continue to work hard to ensure our customers receive the best value and service available.

Remaining focused on our core business is important and has helped us to establish our Mission and Vision statements:

Mission: To be the Dental Industry choice for Affordable Equipment by offering High Quality, Fair Priced, Value-Add solutions while exceeding the expectations of our Customers.

Vision: To offer products and services built upon Quality, Integrity, and Pride, while minimizing the environmental impact, and providing a rewarding workplace for our employees.

Although we will always stay true to our strong Mission in the Dental Industry, our Vision allows us to utilize our years of experience to cross over and service segments of the Medical, Veterinary, and Tattoo industries as well.

We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
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Review summary

5  124
4  6
3  1
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4.9
131 reviews

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