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Dependable Rooter & Plumbing - Rocklin, CA
- Plumbing
- Rocklin, CA
About this business
Dependable Rooter & Plumbing is a family owned and operated business and our focus is on you, the customer. We want to make your experience great from start to finish. That’s why we have a team of friendly, knowledgeable plumbers and staff members who are ready to answer any questions you have. We also offer flat rate pricing so there is no guessing about how much your project will cost. While many plumbing companies simply want to get the job done, we want to provide you with quality results that exceed your expectations on... read more
Location details
4021 Alvis Ct, Suite 3, Rocklin, CA, 95677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedAbout a year after Dependable installed our new water heater, high winds from the current storm blew out our pilot. When my attempts to re-light the pilot failed, I contacted them with messages in the evening. At 7 a.m., Amanda called and let me know a tech could be over in the 8-10 am window. At 8:30, Sean arrived, and immediately got the pilot going. But he wanted to check the entire thermocouple mechanism, and found it to be defective. Took 20 minutes to replace it, explained everything, and charged us $0 as it was under... read more
Business response:
Good Afternoon Marshall, I am pleased we could get your issue taken care of quickly. Thank you for the kind and generous words. We do look forward to doing business with you in the future. Have a great day!
Very thorough, professional, great customer service
My water heater broke on Friday night and dependable was here first thing Saturday morning. They diagnosed the problem and was able to explain everything thoroughly. Taylor was very knowledgeable and was able to answer all my questions. They replaced the unit that same day and rerouted a gas line that was put in improperly. By Saturday afternoon everything was fixed and I had hot water again. I asked for a complete invoice and pictures sent to my email so I can send to my insurance company and they provided a very detailed e... read more
Business response:
Hi Randy! We are glad to hear about your great experience. We appreciate the opportunity to serve you.
I was notified from the city that there was probably a leak from my main water line. I had a company come out and locate where it was and then had Dependable Rooter and Plumbing come out to repair it. They did great work that was done in a timely manner. Both technicians that I interacted with were friendly and knowledgeable, and the office staff were great. I would highly recommend them and use their services in a heartbeat if needed again.
Business response:
Hi Joshua. Thank you for taking the time to leave us your feedback! We appreciate the opportunity to work with you and look forward to helping with anything you may need in the future.
Taylor came by my home this afternoon to assess modifying a gas line in my house to accommodate a dryer. Even though in the end I decided to hold off on making this change it was Taylor’s information, knowledge and professionalism that made it possible to make that decision. I will definitely be using this team again in the future for any of my household plumbing needs!
Business response:
Hi Scott. Thank you for taking the time to leave us a review! We appreciate the opportunity to serve you!
We had a blockage and Andrew came right out. This was the 1st time I used Dependable and I could not have been more pleased. Straight forward pricing, no surprises. They are very professional and cleaned everything spotless. I highly recommend them
Business response:
Hi Barbara! Thank you for leaving us your feedback. We appreciate the opportunity to serve you.
If you're considering this company, do yourself a favor and schedule an appointment now! I had a massive project recently done at my home and ended up meeting about half the crew. They're all professional experts, I cannot recommend them highly enough! Over the course of four days total, the crew helped identify multiple issues with my outdoor plumbing system. We had been dealing with our home warranty and not getting any long-term solutions so we opted to find a plumber on our own and we're so glad we did because our proble... read more
I wish they had a 10 star rating option! We were in a very stressful situation the week before Thanksgiving 2021 with our home in Rocklin which we rent out. We live out of state and our property manager at the time was not responding appropriately to the leak issue. Dependable Rooter not only came in with less than 24 hours notice but they also successfully diagnosed where the leak was coming from and advised us of issues we needed to be aware of. After dealing with almost no communication from our property manager for al... read more
Business response:
Hi Jaime. Thank you for allowing us the opportunity to serve you. We are glad we were able to give you some peace of mind and make a stressful situation better. We look forward to helping with anything you may need in the future. Take care!
Taylor came earlier than expected, which was great. Was very friendly and listened to call of my concerns. After looking at my different problems, he was able to give me different options to repair and or replace. I will definitely be calling back when I have another problem
Business response:
Hi LaDonna. Thank you for taking the time to leave us your feedback! We appreciate the opportunity to serve you and look forward to helping with anything you may need in the future.
Frequently asked questions about Dependable Rooter & Plumbing
How is Dependable Rooter & Plumbing rated?
Dependable Rooter & Plumbing has a 5 star rating with 524 reviews.
When is Dependable Rooter & Plumbing open?
Dependable Rooter & Plumbing is closed now. It will open on Monday at 6:00 a.m.
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