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Derrel's Mini Storage

4.5
  • Self Storage
  • Fresno, CA

About this business

Consumer ServicesSelf Storage

Location details

100 E Sierra Ave, Fresno, CA, 93710, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.5159 reviews
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Joanna R.'s profile image
Joanna R. 
rating
a year ago

Quick and easy sign up process! I love Vicki she's so kind and patient. Property is also well managed and extremely clean! 

Business response:

Thank you so much for your kind words, Joanna. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at (559) 435-4400. 

Alaina G.'s profile image
Alaina G. 
rating
4 years ago

I signed up for a storage unit and this place was a stress-free experiemce! Thanks Vicki for helping make it smooth. Vicki prioritized our information security and she was very kind to both my partner and I. 

Business response:

Thank you for your kind words, Alaina! We’re pleased to hear that your experience with Derrel’s Mini Storage, Inc. has been enjoyable. We truly appreciate your business and thank you for being a loyal customer. 

A W.'s profile image
A W. 
rating
5 years ago

Very very clean and helpful location. I recommend this over other Derrel locations I have used in Clovis and Fresno. 

Business response:

Thank you for your feedback on your recent experience at Derrel's Mini Storage. We strive to be the best storage option for our community. Your feedback is greatly appreciated. 

Jack B.'s profile image
Jack B. 
rating
8 years ago

Derrel's Mini Storage rocks!!! Very helpful, great customer service. I was able to utilize their storage facility on short notice and it saved us soooo much time. I would highly recommend storing at any of their facilities throughout Fresno and Visalia, or wherever! 

Inem C.'s profile image
Inem C. 
rating
9 years ago

The couple running this place are kind and efficient. Was in and out withon ten minutes. Prices are a little up there but so are everyone elses here in Fresno that I have called. They gave me a great discount for the first few months and heard them on the phone giving others ideas on how to get the best deal through their offered promotions. Located in an area with lots of transients but stotage itself is fairly secure and well monitored. 

Brittny N.'s profile image
Brittny N. 
rating
10 years ago

Lisa, I believe, let me take a look at the unit to see if I thought it would fit all of my belongings and it did so they had my lock and unit ready for me in less than five minutes. It's gated and you need a gate code to enter which makes me feel safer about leaving items there. Helpful, quick and courteous and very decently priced :) 

Si C.'s profile image
Si C. 
rating
2 years ago

Rude woman treats the man who was helping me like he's incompetent. She would not give me back the paper I wrote my personal information down on. Taking my business elsewhere 

Business response:

Thank you for your feedback and for bringing this matter to our attention. I am sorry to hear that you did not have a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900. 

Allie F.'s profile image
Allie F. 
rating
5 years ago

I have had a small unit at this location for about 5 years. The initial rate was good but they have raised it every year so I'm now paying about $10 more per month over 5 years. The original location managers were so pleasant and helpful then they retired and the new manager and staff are SO TERRIBLE! They are condescending and rude and it seems like whenever I speak to them I'm a burden rather than a customer. I also recently had a billing issue when I paid online I was charged 4 times totalling almost $200! Thankfully I r... read more

Business response:

Thank you for your feedback and for bringing this matter to our attention Allie. I am sorry to hear that you did not have a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900. 

George T.'s profile image
George T. 
rating
5 years ago

What happened to the great people that used to work at the Sierra and Blackstone location? My last two interactions were horrible. I rented at this location for over 12 years. I went into the office to change my address. What A nasty response ! This was before Covid. The ugly stare from the woman at the counter was uncalled for. She curtly informed me she was busy. This was for sure not the same people I had experienced the previous visits over the years. The previous couple was awesome. Tonight I called, because I have cle... read more

Business response:

Thank you for your feedback and for bringing this matter to our attention. I am sorry to hear that you did not have a positive experience. We would like the opportunity to investigate your feedback further. Please contact our corporate office at 559.224.9900. 

Frequently asked questions about Derrel's Mini Storage

How is Derrel's Mini Storage rated?

Derrel's Mini Storage has a 4.5 star rating with 159 reviews. 

When is Derrel's Mini Storage open?

Derrel's Mini Storage is closed now. It will open at 7:00 a.m.