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1155 Parkway St, Conway, AR, 72034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Here’s the timeline of events beginning Labor Day 2022: 4:00 pm lightening knocks the power out at my house 6:30 pm power is restored, by 7:00 I realized my outside A/C unit wasn’t running. 7:00 am the next morning I called DeWees HVAC 10:30 am the technician (Jarrod) arrives. 1:00 pm my A/C is repaired with the part covered under warranty. Total time without HVAC 21 hours, but the A/C was repaired 6 hours after my first call, that’s fast folks. I should have called yesterday! Josh and his crew are doing great work... read more
Jarod is an amazing technician I am grateful for his work and keeping my house cool. I will always use Dewees HVAC.
Business response:
Thank you so much for your kind words! We are pretty fond of him, as well!
Jerrod, our Dewees technician serviced our HVAC this morning. He was on time, spent the time necessary, and was very polite. He helped me adjust the settings on the thermostat as well. We are very pleased with our HVAC and the great service Dewees provides.
Wow wow wow. I don’t think I have the words to describe how exceptional our experience was. They are extremely professional(office staff and the workers who installed our system — Austin, Colton, and whoever the woman was), they were very knowledgeable, got our system installation scheduled and installed in a timely manner, and they kept us up to date on everything that was happening. I’m so glad we found a company that actually cares about their customers and who are honest, especially after what we went through in the past... read more
Business response:
Thank you so much for your kind words!
There aren’t enough words to describe just how amazing this company is. Josh has built a company where customer service is their #1 priority. That’s a rare thing to see nowadays. Not only is Josh great to work with but his team is top notch. I can’t count how many times Lori and James came to our rescue and how appreciative I am for that. And then earlier this year when we had to replace our 30 year old units how professional and attentive Austin and Colton were during the two day installation. If you’re looking for a ... read more
We had a unit go out today. (On a holiday of course) and Dewees HVAC was to us less than an hour from when we left a message. The problem was fixed less than an hour from that. We signed up for an annual service contract because of that level of service. I can’t recommend Dewees enough!
Fast, friendly, professional and knowledgeable. I highly recommend them.
These guys are the REAL deal when it comes to customer service. I have had the pleasure of meeting or speaking with Joshua, Alicia, Kelly, Lori, Austin, James, & Jerrod and they have all been professional, polite, friendly, punctual and helpful. Our system went out and Joshua and his team got right on finding us our new system and had it ordered. It came in while we were on vacation and they communicated and had it installed before we got back. Coming home to a nice cool home meant so much to us! From start to finish Joshua ... read more
I have to leave a glowing review. My mother has used dewee’s for years and has them coming out to my house for some maintenance. She injured herself and needed to reschedule due to a dr’s appointment. I walked out while she had the lady on speaker. Whoever was on the phone was super sweet to my mom about rescheduling on such short notice. But then my mom told her she was injured and this lady so sincerely asked my mom if she needed anything 🥺 It just warmed my heart that this lady so sincerely cared about my mom’s well bei... read more
Dewees HVAC has a 4.6 star rating with 226 reviews.
Dewees HVAC is closed now. It will open on Monday at 8:00 a.m.