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DFCU Financial
- Credit Unions
- Livonia, MI
About this business
Location details
37373 W Seven Mile Rd, Livonia, MI, 48152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I got all my questions answered in addition to changing from a 3 month to 6 month certificate. My bigger question is why dfcu f run all these promotions for credit card holders only. What about the people that don’t have a dfcu f credit card. Let’s make it equal for all. Come up with some program that all share holders w/o dfcu f CC enjoy same benefits.
Business response:
Hi Reginald, Thank you for taking the time to share your experience with us. We're thrilled to hear that you had all your questions answered and were able to switch to a 6-month certificate! We partner with Mastercard for our sweepstakes, which is why we include the use of a debit or credit Mastercard as the entry method. Rest assured, we value all of our members and continuously strive to create equal opportunities for everyone to benefit from our programs. We appreciate your feedback and will keep it in mind for future ... read more
Knowledgeable and friendly staff that is genuinely concerned with my financial needs.
Business response:
Thank you for your review, Michael. We appreciate your feedback. DFCU Financial
I was pleasantly serviced by Brandon when I came to DFCU on May 8th. He was extremely kind and responsive to my transactions. Thank you.
Business response:
Thank you for your review. We appreciate you taking the time to share this feedback. DFCU Financial
Great service
Business response:
Thank you for your feedback, Kathleen! DFCU Financial
great. like always
Business response:
Thank you for your review, Don. We appreciate your feedback. DFCU Financial
Very disappointed in your cash back dividend, which was announced today. DFCU never provided any advance notice that CDs would not count towards the cashback and it was being reduced from a half a percent to a quarter of a percent. Poor communication. While I have a quarter of $1 million in CDs, the only reason they’re there at DFCU because of the special dividend rates plus the cashback….without cashback I’ll probably move to another institution. Again, very disappointing after almost 20 years of the program that you never... read more
Business response:
Hi Dennis, We apologize for the disappointment you've experienced with the changes to our Cash Back program. We did announce these changes last January through letters to our membership. Any CDs (IRA and regular) opened before 12/30/23 were eligible. However, if they were opened 1/2/24 or later, they were not eligible. These changes to Cash Back were due to the rising-rate environment and the fact that we offered competitive products with higher rates than the market has seen in many years. Interest payments to depositors... read more
Very good lot help from teller
Business response:
Thank you for sharing your feedback. It sounds like you've had a positive experience with us, but if there is anything we can do to improve our service, please let us know. DFCU Financial
Frequently asked questions about DFCU Financial
How is DFCU Financial rated?
DFCU Financial has a 4.4 star rating with 168 reviews.
When is DFCU Financial open?
DFCU Financial is closed now. It will open at 9:00 a.m.