This profile has been claimed by the business owner or representative.
DFCU Financial
- Credit Unions
- Grand Rapids, MI
About this business
Location details
1030 4 Mile Rd NW, Grand Rapids, MI, 49544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
3/23/23 I spoke with Mary in Credit Adjustment about a problem with my mortgage payment. She gave me several pieces of incorrect information about my account and DFCU policies in general. I called back and spoke to someone and got completely different (but accurate) information. When I called again to try to tell Mary what she had gotten wrong, she wouldn't take my call and told someone to transfer me to her voicemail. This tells me SHE KNEW SHE WAS WRONG! Sierra was really nice and patient and placed me on hold several ti... read more
Business response:
Thank you for providing this feedback. Can you please give us a call at 888-336-2700 so we can speak with you regarding your experience? You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial
Frequently asked questions about DFCU Financial
How is DFCU Financial rated?
DFCU Financial has a 4 star rating with 33 reviews.
When is DFCU Financial open?
DFCU Financial is open now. It will close at 5:00 p.m.