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DFCU Financial
- Credit Unions
- Grand Rapids, MI
About this business
Location details
1030 4 Mile Rd NW, Grand Rapids, MI, 49544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
Great, no complaints
Business response:
We appreciate your feedback, Patricia. If you have any concerns in the future, please don't hesitate to contact us, DFCU Financial
Was greeted with a smile and was able to get I needed
Business response:
Barb, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial
Awesome problem was solved
Business response:
Thank you for your review, Barb. We appreciate you taking the time to share this feedback. DFCU Financial
Great people, great service!
Business response:
Thank you for your review. We appreciate you taking the time to share this feedback. DFCU Financial
Unable to open a CD account because of my address
Business response:
Hi Mark, We're sorry you were not able to open a Share Certificate with us. If you believe this was a mistake, we would like to assist you in finding a solution. You can reach us at 888-336-2700, Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial
3/23/23 I spoke with Mary in Credit Adjustment about a problem with my mortgage payment. She gave me several pieces of incorrect information about my account and DFCU policies in general. I called back and spoke to someone and got completely different (but accurate) information. When I called again to try to tell Mary what she had gotten wrong, she wouldn't take my call and told someone to transfer me to her voicemail. This tells me SHE KNEW SHE WAS WRONG! Sierra was really nice and patient and placed me on hold several ti... read more
Business response:
Thank you for providing this feedback. Can you please give us a call at 888-336-2700 so we can speak with you regarding your experience? You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial
Frequently asked questions about DFCU Financial
How is DFCU Financial rated?
DFCU Financial has a 4.3 star rating with 47 reviews.
When is DFCU Financial open?
DFCU Financial is open now. It will close at 5:00 p.m.