Diablo Valley Post Acute

Judy L. 

on Yelp

a month ago

Recently had an older family member there and care was terrible! Staff were uninformed when we visited and asked for feedback. The unit smelled badly and rooms were crowded and appeared dirty. We suggest avoiding the facility if possible. 

Cici N. 

on Yelp

a month ago

read all the reviews these are still to this day accurate and 100% real please dont send nor go here yourself if your reading this may god bless you and please find care else where be your own advocate and dont agree to go here if nothing has changed then it definitely will not now nor ever don't fall for the nice pictures you see I am pretty sure the other halls are kept updated for the ones that can speak up for themselves and complain while the ones that can't or won't get sent to the other halls and my best way to descri... read more

Debbie .. 

on Yelp

5 months ago

Significant neglect and harm; physical and psychological. Incompetent and neglectful doctor and rehab director. Injury to shoulder; not following rehab instructions of surgeon; hygiene concerns, INEDIBLE FOOD; and (often) unbearable stress caused by roommates / other patients wandering into the room; including 4:00 a.m. and waking patrient. An increasing number of dementia patients; the latest of which makes LOUD staccato type noises similar to 'ah-ha-ha.' This site has been a torture chamber for an elderly woman who has no ... read more

Kamran H. 

on Yelp

6 months ago

Update again: Had to move my grandma out of here and it was the best decision we made. The team's care here is inconsistent and with the exception of a very few people, most people here don't care about their jobs nor do they have the sympathy or mercy for the patients here. After a week or so of caring for my grandma, we saw drift where my grandma went back to being soiled for hours on end and being severely neglected. She developed bed sores (which are a med mal liability), developed diarrhea, and was sitting in her own... read more

Susan S. 

on Yelp

6 months ago

Terrible place. One night stay before we removed our family member. His room had a second person, which was fine, but there were pee jugs just sitting on the floor near their bed. A woman kept wandering into the room and we had to ask if they placed male and females together. She was escorted out but kept coming back in. Room was in terrible condition and the bathroom was worse. Do not recommend!!!! 

Anna S. 

on Yelp

9 months ago

I also agree with the rest of 1 star review is do not send your loved one here. My father was there for 2.4 weeks after his foot surgery and I don't know why Kaiser recommended this skilled nursing facility. The nurses are rude and act like you owe them something. My fathers wound was infected thanks to them I don't know how they took care of it but if you're a profession nurse even with a degree you should know how to take care of the wound now he is on two antibiotics because of this. Before discharge I got a call from nu... read more

Gina A. 

on Yelp

a year ago

I understand that these facilities are so inundated with patients and not enough workers...but unfortunately my brother suffered from lack of care in my opinion. You have to advocate for your family members because they can't do it for themselves. He was sick, I understand that but he had to go twice to the hospital while there. He got better at the hospital and had to come back here...then before he could go home he started declining again...He said he'd push the call button for help and no one came for a long time. Reh... read more

Stephan W. 

on Yelp

a year ago

DO NOT GO THERE! I waqs there for a month post surgery and they almost killed me. My surgery got infected and they did nothing. I had to call 911 myself and have the fire dept take me to the hospital. The nursing staff sucks. They never answered any of the calls. You'd lay there for over an hour before someone came. Wound care nurses left garbage and scissors in bed. The food is awful. It was like being in prison. People screaming all night long. There was an old lady howling like a dog in the hallway all hours of the night.... read more

Cindy R. 

on Yelp

a year ago

The type of care they get my husband waited three hours the other night for pain meds they were late starting his antibiotic iv for him one of the cnas were in his things and broke his phone and his room mate told him to get out if he could speak Spanish there's lots to improve on .