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DR. NICK BROWN DENTAL CARE
- Dental
- Birmingham, AL
About this business
Location details
2041 Valleydale Road, Birmingham, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
RecommendedDental hygienist, Shannon did an amazing job cleaning my teeth today. Today was my first visit. Met Dr. Brown and his staff. They were attentive and helpful.
RecommendedDr Brown is an excellent dentist. Knows what he is doing excellent care and his staff is wonderful. I give him five stars!
The dentist himself was great! My only issue is that I was given a quote for a specific service. Firmly, that was the price. Went in, got the service done. I’m then told the price is doubled bc it is not covered on my insurance. So my issue is that they didn’t inform me or ask to continue before the service even began. Had I known this, i would have needed to reschedule. I’m pretty sure they knew that before hand and chose not to inform me. No concerns or apologies for having to spend extra money that could had been avoided!... read more
Business response:
Again, please give us a call. We can’t discuss your individual situation on social media. I’d sincerely like to help you understand how dental insurance works.
My husband went here because of his new insurance plan. He needed teeth pulled and replaced. He left mid treatment and went back to our regular dentist. The receptionist was very rude and threw a fit when we spilled a cup of coffee on the carpet squares in the receptionist area. The dentist later came out and threw another temper tantrum. We had cleaned it up but the dentist snatched my coffee right away from me ! We were shocked ! Noel said he was the most painful dentist he had ever seen and that he did not want to fini... read more
Business response:
While there are always two sides of every story, we genuinely appreciate any and all feedback. I'm afraid our no pets policy may have unfortunately kicked this experience off on the wrong foot. It was our mistake to have not noted that more visibly. This is the first negative review our practice has ever received and will only make us work that much harder to continue to deliver superior service to even the toughest critics. Sincerely, Dr. Nick Brown and Team
Frequently asked questions about DR. NICK BROWN DENTAL CARE
How is DR. NICK BROWN DENTAL CARE rated?
DR. NICK BROWN DENTAL CARE has a 4.9 star rating with 359 reviews.
When is DR. NICK BROWN DENTAL CARE open?
DR. NICK BROWN DENTAL CARE is closed now. It will open on Monday at 8:00 a.m.