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Drake Lawn & Pest Control
- Pest Control
- Jacksonville, FL
About this business
Location details
7653 Blanding Blvd, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Run this company is a scam!!! I want to share my experience with Drake Pest Control. This year, I was charged for an extra service that I clearly stated I did not want. When the manager and a new employee came to my house, they only mentioned that they were there for a regular spray and did not mention this additional service.When I contacted the office to inquire about the charge, I was told it was necessary according to my contract. However, after reviewing the contract, I couldnt find any mention of this required service.... read more
Drake's point of service employees were always nice and helpful. Their customer service is terrible. They send the bill out BEFORE they do the treatment and then expect you to call for a service. Recently, they sent me a bill for termite "treatment" in the amount of $250 for the home and $212 for the attic totaling $462. When I called them to ask about the "treatment", they said they would send someone out.I did not realize that the "treatment" was nothing more than a person with a flashlight who spent less than 30 minutes a... read more
Business response:
Thank you for bringing this to our attention. I have discussed this with our District Manager, ******* ********, and he will be contacting you.
Their technician spilled chemicals on the sod in my front yard and killed a 2 foot by 4 foot patch of grass. I called their customer service on three separate occasions. I asked fot someone to call or stop by to look at and resolve issue. No one ever did contact me. After ten days I lost all confidence in this company and cancelled my service. Very poor customer service. I am left on my own to fix their mistake.
Business response:
I will look into this right away for you. Thank you for bringing it to our attention.
Around a year ago it was found that my home had Formosan Termites and we contacted Drake and they were spot on treating my home and providing a termite bond. We were told that the treatment will make termites disappear and it would prevent them from coming back. It was so bad they were eating through the drywall creating significant damage. Now fast forwarding, around 03/26/24 we noticed a few small size pinholes on the ceiling above the shower. We contacted Drake on 3/27/24 and they sent someone out to inspect it within a r... read more
Frequently asked questions about Drake Lawn & Pest Control
How is Drake Lawn & Pest Control rated?
Drake Lawn & Pest Control has a 4.3 star rating with 140 reviews.
When is Drake Lawn & Pest Control open?
Drake Lawn & Pest Control is open now. It will close at 6:00 p.m.