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LEGENDARY DEVOTED TO CUSTOMER SERVICE Since the company’s inception, DriveSavers founders have driven the philosophy of exceeding every customer’s expectations on all levels, at all times. One way we make this happen is to staff our phones 7 days a week. Calls are answered at our facility by professional Data Recovery Advisors who are available to discuss data loss issues for every type of customer—from the IT professional to the home user. DriveSavers success stories are legendary and have received extensive coverage thro... read more
400 Bel Marin Keys Blvd, Novato, CA, 94949, United States
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DriveSavers literally saved my life and all of my files on my crashed hard drive! I took my hard drive to another company who was unable to recover my files but DriveSavers were able to exercise their outstanding expertise and recover every single one of my lost file for me! Thank you DriveSavers! Would definitely recommend them!
I had my entire ITunes library on an external hard drive. My laptop is older so I bought the hard drive to save ITunes to it and save space on my laptop hard drive. It fell off the desk it was sitting on and the cable caught it. That was enough to damage it. DriveSavers was able to save the ITunes library for me! It had a lot of files of CDs I had burned onto the laptop and it would have been a long and frustrating process to get everything on there again. Thank You DriveSavers! Thank You!
Completely rebuilt my mechanically damaged drive. Recovered data. Stayed in touch with progress reports through the whole process. Friendly and respectful. Also very transparent about the cost and step by step processes. Would definitely use DriveSavers again if need be. Thank you!!
Fantastic customer service and communication! Although I lost a lot of data from a damaged WD Elements HDD, they were able to recover a substantial amount of my data and for that I am forever grateful. I would highly recommend their services to others and will use them again should the need arise. Thank you DriveSavers Team!
These folks are honest, upfront, and caring. This drive was from a close friend. Their report says they replced the internal components and rebuilt the drive, but the media was damaged beyond recovery, so no charge. While the recovery would have been expensive, this is a very inexpensive lesson, except for his data loss, in safely storing our data. I have over 30 terabytes of data in my home office, including digitized family photos over 100 years old, digitized documents and financial data over 80 years old, 72,000 trac... read more
Great service and communication. All the data was recovered successfully,
I lost all my files. DriveSavers recovered all the data on my drives.
Big ⭐️⭐️⭐️⭐️⭐️ stars for this company from me! I dropped my phone in the ocean. Two days later divers recovered it for me but damage extensive. No one in my area could recover my data and unfortunately I did not have a cloud (thought I did) I had 6 years worth of pictures and video lost. Until I was told to send it to Drive Savers. They are professional, fast, expensive but worth it if you can not part with the memories like me! THANK YOU SO MUCH! You have a very happy customer who highly recommends you for data reco... read more
Business response:
Hi Charrlotte! Thank you so much for your wonderful review. We're happy we were able to recover your memories for you - phones dropped in the ocean is one of our specialties!
DriveSavers has a 4.9 star rating with 1,781 reviews.
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