This profile has been claimed by the business owner or representative.
Whether you dream of buying your first home, refinancing your current mortgage, or consolidating debt, our highly experienced team of mortgage professionals will work with you to find the best loan program to fit your budget and your needs. AmCap home loans and refinance experts provide a streamlined mortgage loan process that alleviates the stress of buying a home. Pre-qualify for your mortgage now! When you choose AmCap as your mortgage lending company, you can rest easy knowing you’ve found your true partner. AmCap Home L... read more
9999 Bellaire Blvd, Ste 700, Houston, TX, 77036, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
As a first time homebuyer this process proved to be difficult for me. Dustin and his team (Marilou) went above and beyond in every way to make sure I was informed, got a good rate, their feedback on every communication was faster than expected, and they provided me additional support when I needed it…which was often. I cannot recommend them enough. I was hesitant to use them over a lender located locally but am SO GLAD I chose him and his team as they provided more locally relevant advice when needed than anyone else I dealt... read more
Business response:
Megan, your feedback is highly appreciated. Thank you for the review!
2nd time using AmCap.
It was not Dustin, the other individuals I worked with made it more stressful then needed to be. I asked if they needed certain documents and if I needed to take certain actions regarding to approval months in advance and multiple times. I was told not to worry about it and very last minute I was told to provide information I asked about weeks and months in advance. It was information that was not very easy to obtain and could have avoided unnecessary stress if they just told yes when I asked. I felt bad for Dustin at the en... read more
Dustin was the best communicator and action officer we’ve dealt. When things were unclear or “bogged” down. Dustin quickly worked to get things moving again all while keeping us abreast of current status, best options and finding better options along the way. I rate Dustin #1 of the 17 originators I’ve worked with over the years.
Always answering all questions, and answering the phone at all times, and if he did not answer always calling back. It was truly a pleasure working with all of them including Roberto.
Dustin is very responsive and help ease our worry. Buying a home is stressful and the process went well with great communication.
The communication great. I was informed every step of the process.
Quick. Kept up-to-date. Would have liked to have gotten locked in a little lower but really isn't that bad 😁
Everyone in the office was very polite and friendly! Every question I had was answered promptly. Everyone worked hard to get the job done!
Dustin Carlson has a 4.9 star rating with 362 reviews.
Dustin Carlson is closed now. It will open at 8:00 a.m.