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Edna Gotay

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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Jennifer C.'s profile image
Jennifer C. 
8 months ago

Everyone on Ashley's team were totally knowlegable and helpful! 

Alan H.'s profile image
Alan H. 
8 months ago

Excellent communication, rapid response time, great attitude by all team players, especially Jon Guarracino 

Elena M.'s profile image
Elena M. 
9 months ago

Thanks to all for the help and collaboration. Happy holiday's 😊  

Nector P.'s profile image
Nector P. 
9 months ago

Excellent service, very communicative at any part of the process 

Kevin B.'s profile image
Kevin B. 
10 months ago

Edna was exceptionally. She identified issues and worked quickly to get them addressed. Loved working with her.  

Lloyd S.'s profile image
Lloyd S. 
11 months ago

Loan experience was amazing from beginning to the end.Kalilah Buchanan and Edna Gotay were incredibly helpful through out the Loan process.Highly recommend Pennymac.Thsnk you. 

Russell L.'s profile image
Russell L. 
11 months ago

Only issue is with your automated document tracker. You need to have the option of having your agents be able to update when they receive the required documents and not just those uploaded to the tool. This precludes the customer from being inundate 

Frederick W.'s profile image
Frederick W. 
11 months ago

My experience with Ross and Edna was actually very positive and handled with total professionalism. I appreciate how this refinancing was accomplished without stressing. Thank you so much. 

Richard W.'s profile image
Richard W. 
11 months ago

I enjoyed working with the team! 

Frequently asked questions about Edna Gotay

How is Edna Gotay rated?

Edna Gotay has a 4.8 star rating with 357 reviews. 

When is Edna Gotay open?

Edna Gotay is closed now. It will open on Monday at 9:00 a.m.