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Elements of Madison Apartments
- Apartments
- Madison, AL
About this business
Location details
117 Royal Dr, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very HELPFUL I just wanted to complement onThe Elements Of Madison.. I'm a new resident there and the staff was super nice and helpful through my move. The leasing agent Akia was super nice and always there to help with my move in process..
Lexington's in Madison, AL The Lexington's are very homey to anyone living here! Although it is on the same road as about 6 other apartment complexes, I agree that it is simply the best! We have the best school system in all of Alabama and everyone is oh so friendly! The maintenance team needs a little work though on timing.
The Lexingtons at Madison I absolutely love this place! They always seem to care about me and make sure my apartment is taken care of! I always have questions and they always are there to answer! Love it !
Heart of things Conveniently located to both highway and shopping, good size rooms for the money with regular grounds maintenance. Responsive office staff and friendly service personnel. Notice of some grounds upkeep is sometimes very short or lacking. Though overall a safe and enjoyable place to live.
Spacious and Convenient The Lexington's at Madison are very spacious and convenient. They are very close to I-565 and just minutes away from Highway 72. The apartments are large and many have been renovated. The apartment community has great amenities which the entire family will love. The office staff is very friendly and the maintenance team are always sure to get everything fixed in a timely manner. These apartments are great no matter what stage of life you are in!
Good looking apartments… not so speedy with repairs. I moved in at the beginning of the year and right off the bat had no hot or warm water. The water was cold to the touch. It took maintenance four visits to figure out there was a leak and six times for them to fix my hot water problem!! The maintenance guys are very sweet just wish when I’m having an emergency like a leak with no hot water in the middle of winter they’d jump to get everything squared away.
Business response:
Whitney, Thank you for sharing your concerns. We regret to hear about the issues you experienced with repairs. Please feel free to reach out to us at (833) 779-0683 for any further assistance.
Wasted my time Spent 30 minutes in the office discussing “what we are about to tour” which I thought was odd. (Move in is ASAP). Just to be told once they show me a random unit with everything I specified I didn’t want that nothing is available. Also heard from neighbors that cops are here constantly. Management gave me the run around and was impossible to contact.
Business response:
Thank you for your direct feedback, Abby. It is important to learn about your experience to help cater to your needs. I will have our property manager follow up with you.
Management Finally Changed I have been living at this apartment complex since May of 2019. Before the management company was unprofessional, disorganized, and never at the office during their posted hours. It was a headache trying to get them to fix anything and the manager was rude and disrespectful. Since they changed companies a few months ago it has greatly improved here. They are fixing things on time and upgrading the property to improve living.
Business response:
Thank you so much, Keyara, for the rave review! We are so glad to hear you enjoy our wonderful team and community as much as we do, and that you are a valued member of the community. If we can top this in any way, please call our office at (256) 517-4370.
Money hungry managers. They will try to fool you. Beware. A woman named Sommer gave me a quote. I submitted my application in time. It got approved. The next day, other lady over there says that my quote was already expired and the rates are higher now. Why did they give me an expired quote? And it was not a mistake.She did that on purpose. The other lady didn’t take any responsibility. It seemed like they are working as individuals and not one management company. They wasted my time and I got a credit check on my report for... read more
Frequently asked questions about Elements of Madison Apartments
How is Elements of Madison Apartments rated?
Elements of Madison Apartments has a 4 star rating with 324 reviews.
When is Elements of Madison Apartments open?
Elements of Madison Apartments is closed now. It will open on Monday at 10:00 a.m.