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Emergency Care of Floresville
- Emergency Rooms
- Floresville, TX
About this business
Location details
101 Wilson Drive, Ste 102, Floresville, TX, 78114, United States
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ย RecommendedGreat staff friendly and fast.ย
I'm breaking this down into two separate encounters, because they were quite literally night and day. Also worth noting, I've worked half my 30 year career in hospital administration, and I don't take reviews lightly. I went in last night for a kidney infection. All of the staff were very nice, professional, warm.... I have kidney stones and a history of kidney infections. I explained that I am at risk for sepsis due to my medical history, and that I had sepsis last year due to a kidney infection that had been treated gener...ย read more
If you have insurance they want you to pay out of pocket for rapid COVID testing. Unless they check you in as a patient so they can bill your insurance for all the other BS when you just want to know if you have Covid. Kinda SKETCHY!!!!!ย
Business response:
Thank you so much for taking the time to speak with me this evening Mr. Smith! I hope that I have answered all of your concerns, thank you for bringing them to my attention. If you have you have any other questions, please don't hesitate to reach out to me.ย
I honestly wish I could give lower than one star. They refused to serve me. My symptoms were shortness of breath, chest pain, body aches, fevers, and the list goes on. The doctor simply said I had anxiety and only ran a Covid test because I kept asking for one. He straight out refused to test me for Flu B (which has the same symptoms). Not to mention every single person in my household has Covid. The doctor even mocked me when I requested the Flu B test. In the process of all this they rummaged through my purse and took my ...ย read more
Business response:
Hello Lauren, We are sorry to hear that you are unhappy with your service at the ER today. Thank you for bringing this to our attention. We take these accusations very seriously. We will be speaking with our staff today and addressing this situation. Our owners would like to discuss your experience and make things right. If youโre interested please call the ER and leave your contact information for us to call you back. We look forward to speaking with you. ย
Frequently asked questions about Emergency Care of Floresville
How is Emergency Care of Floresville rated?
Emergency Care of Floresville has no reviews yet.ย
When is Emergency Care of Floresville open?
Emergency Care of Floresville is open now. It is open 24/7.ย