This profile has been claimed by the business owner or representative.
Enclave at Breckenridge
- Apartments
- Louisville, KY
About this business
Location details
7204 Churchill Park Dr,, Louisville, KY, 40220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Called in for pest control a couple months ago, still havent seen them. Electricians never showed up after months of requesting and being told they were coming. Still havent drained my hallway bath tub. Pool is closed more than its open. Theft is insane and no one knows anything. It's not the ideal environment for as much as we pay here. If you're able to, you would want to look anywhere but here.
Business response:
We're sorry to hear that you've encountered these issues. We would appreciate the opportunity to speak with you directly about your situation in order to look into your requests further and provide any updates available. Please give our office a call at your convenience. We look forward to speaking with you and helping to address your concerns.
Terrible maintenance times and rude managers Maintenance will take 2+ months to fix issues. My bathtub did not drain for the first two months I lived here. They have over 150 open maintenance requests, so don’t expect anything to get resolved unless you do it yourself. Management was super kind until I signed my lease and started having issues. They then began to dismiss all my concerns and insinuate I need to be more patient to have major things fixed. Hire more maintenance staff instead of making your renters uncomfortable... read more
Business response:
We're sorry to hear that your time here has not been more enjoyable, Paige. The upkeep of our homes and the satisfaction of our residents are top priorities for us, and we do our best to resolve any issues that arise as promptly and thoroughly as possible. We regret that you feel this has not been more clearly reflected during your experience, but we will take your comments into consideration to help us serve the community. Please feel free to contact our office directly if there is anything that we can help you with at this... read more
Verified Renter Poor maintenance, Mold has been present in my unit for several months, and the issue has not been adequately addressed. My bathtub was clogged for months, despite my submission of multiple work orders, and it took a couple of months to be repaired
Business response:
We're sorry to hear that your experience has not been more positive. The upkeep of our homes and the satisfaction of our residents are top priorities for our team. We do our best to address requests as promptly and thoroughly as possible and we would appreciate the opportunity to discuss your situation further in order to offer as much assistance as possible. Please give our office a call at your convenience. Thank you.
This is the worst apartment I’ve live here in since February of 2024. I made multiple attempts of getting things fixed in my apartment. My door is broken of the hinges I put a work order in it’s been 4 weeks. Constantly seeing roaches in the bathrooms and kitchen. The washer/ dry is the worst invention takes 3 hours to do one load of laundry. I will be moving out
Business response:
Hi, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced and the inconvenience it has caused. Please contact us directly at 502-885-4122 if you have any outstanding concerns.
Verified Renter A termite infested tree fell on my guests car on the 4th of July and they didn't respond to my email about it, but sent an email about a pool party with GiFt CaRdS, oh boy! My dishwasher has been broken for several months and they are raising my rent. I truly hate this company and can't WAIT to be GONE from this hell hole.
misleading post Drove all the way after calling, no answer, only to be told the listing was inaccurate (had been updated 2 hours prior per app) and that I should have called before driving. extremely unprofessional and rude lady at the front desk. don't recommend this property to anyone if they can't even manage a listing correctly
Business response:
We're sorry we could not find an apartment home that met your criteria. We do our best to ensure our prices online reflect correctly as they are subject to change and lease at any moment. We have welcome this feedback and would like to get more information from you on your recent experience. Please call our Community Manager at (502) 281-0558. We hope to hear from you.
No Water, Poor Service I have been here for several months. At least once in every single month that I've lived here, the complex has either had no hot water or no water at all, sometimes for several days. They do not offer any reimbursement for this, and they don't provide updates. Additionally, maintenance is slow, and of poor quality. Finally, renovations were incomplete and rushed, leading to issues during move-in.
Business response:
We completely understand your concerns and are sorry to hear you have not enjoyed your experience at our community. Our team has been working diligently to address concerns with plumbing repairs and have sent out several updates and communication to our residents. We're unable to verify you as a current resident and are unable to reach out to you. We ask that you reach out to our team at (502) 281-0558, where we can best assist you with more information.
Don't live here Half the time, we didn't have any hot water, sometimes no water. There is trash everywhere. Bug and rat problem. It is not worth the money!
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at WeListen@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.
Management Lived here for three or so years and have had to deal with all sorts of disgusting stuff. Cockroach infestation, poor maintenence staff, and the office never responds to emails. Don't move here.
Business response:
It is upsetting to hear that we have fallen short of your standards. We will continue to work on these issues to make The Enclave at Breckenridge by ARIUM a better home for you and future residents.
Frequently asked questions about Enclave at Breckenridge
How is Enclave at Breckenridge rated?
Enclave at Breckenridge has a 3.3 star rating with 397 reviews.
When is Enclave at Breckenridge open?
Enclave at Breckenridge is closed now. It will open on Monday at 10:00 a.m.