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Enclave at Breckenridge
- Apartments
- Louisville, KY
About this business
Location details
7204 Churchill Park Dr,, Louisville, KY, 40220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Comfortable living I've been living at the Enclave for 2 months, and I've been pleased so far. The reviews I read prior to moving in made me skeptical about making the Enclave my new home. The reviews said that hot water was scarce and the appliances weren't top of the line. Luckily, I've had plenty of hot water and the appliances do everything I need them to do. My air condition works great and I can minimize its use while still being comfortable. The only downfall is there is no access to the outside world other than leavi... read more
It’s horrible I waited over a week when my furnace was out for them to come so I’d have heat in my apartment. Now the washer and dryer unit they supply has broke down for the 10th time and I’ve waited over a week for them to come fix it. But they still haven’t. When you call their phone number they never answer and don’t have a voicemail.
Business response:
We’re very sorry to hear about these ongoing issues and the delays you’ve experienced with repairs, Leah. Please contact the management office directly once more at your convenience so they can prioritize your service requests and work on resolving these problems as quickly as possible. Your feedback is important, and we want to make sure this gets addressed. Thank you.
Verified Renter Called in for pest control a couple months ago, still havent seen them. Electricians never showed up after months of requesting and being told they were coming. Still havent drained my hallway bath tub. Pool is closed more than its open. Theft is insane and no one knows anything. It's not the ideal environment for as much as we pay here. If you're able to, you would want to look anywhere but here.
Business response:
We're sorry to hear that you've encountered these issues. We would appreciate the opportunity to speak with you directly about your situation in order to look into your requests further and provide any updates available. Please give our office a call at your convenience. We look forward to speaking with you and helping to address your concerns.
Terrible maintenance times and rude managers Maintenance will take 2+ months to fix issues. My bathtub did not drain for the first two months I lived here. They have over 150 open maintenance requests, so don’t expect anything to get resolved unless you do it yourself. Management was super kind until I signed my lease and started having issues. They then began to dismiss all my concerns and insinuate I need to be more patient to have major things fixed. Hire more maintenance staff instead of making your renters uncomfortable... read more
Business response:
We're sorry to hear that your time here has not been more enjoyable, Paige. The upkeep of our homes and the satisfaction of our residents are top priorities for us, and we do our best to resolve any issues that arise as promptly and thoroughly as possible. We regret that you feel this has not been more clearly reflected during your experience, but we will take your comments into consideration to help us serve the community. Please feel free to contact our office directly if there is anything that we can help you with at this... read more
Verified Renter Poor maintenance, Mold has been present in my unit for several months, and the issue has not been adequately addressed. My bathtub was clogged for months, despite my submission of multiple work orders, and it took a couple of months to be repaired
Business response:
We're sorry to hear that your experience has not been more positive. The upkeep of our homes and the satisfaction of our residents are top priorities for our team. We do our best to address requests as promptly and thoroughly as possible and we would appreciate the opportunity to discuss your situation further in order to offer as much assistance as possible. Please give our office a call at your convenience. Thank you.
This is the worst apartment I’ve live here in since February of 2024. I made multiple attempts of getting things fixed in my apartment. My door is broken of the hinges I put a work order in it’s been 4 weeks. Constantly seeing roaches in the bathrooms and kitchen. The washer/ dry is the worst invention takes 3 hours to do one load of laundry. I will be moving out
Business response:
Hi, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced and the inconvenience it has caused. Please contact us directly at 502-885-4122 if you have any outstanding concerns.
Verified Renter A termite infested tree fell on my guests car on the 4th of July and they didn't respond to my email about it, but sent an email about a pool party with GiFt CaRdS, oh boy! My dishwasher has been broken for several months and they are raising my rent. I truly hate this company and can't WAIT to be GONE from this hell hole.
misleading post Drove all the way after calling, no answer, only to be told the listing was inaccurate (had been updated 2 hours prior per app) and that I should have called before driving. extremely unprofessional and rude lady at the front desk. don't recommend this property to anyone if they can't even manage a listing correctly
Business response:
We're sorry we could not find an apartment home that met your criteria. We do our best to ensure our prices online reflect correctly as they are subject to change and lease at any moment. We have welcome this feedback and would like to get more information from you on your recent experience. Please call our Community Manager at (502) 281-0558. We hope to hear from you.
No Water, Poor Service I have been here for several months. At least once in every single month that I've lived here, the complex has either had no hot water or no water at all, sometimes for several days. They do not offer any reimbursement for this, and they don't provide updates. Additionally, maintenance is slow, and of poor quality. Finally, renovations were incomplete and rushed, leading to issues during move-in.
Business response:
We completely understand your concerns and are sorry to hear you have not enjoyed your experience at our community. Our team has been working diligently to address concerns with plumbing repairs and have sent out several updates and communication to our residents. We're unable to verify you as a current resident and are unable to reach out to you. We ask that you reach out to our team at (502) 281-0558, where we can best assist you with more information.
Frequently asked questions about Enclave at Breckenridge
How is Enclave at Breckenridge rated?
Enclave at Breckenridge has a 3.3 star rating with 411 reviews.
When is Enclave at Breckenridge open?
Enclave at Breckenridge is open now. It will close at 6:00 p.m.