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Encompass Health Rehabilitation Hospital of Braintree Framingham

3.7

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125 Newbury St, Framingham, MA, 01701, United States

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3.775 reviews
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PapaStix T.'s profile image
PapaStix T. 
rating
2 months ago

this is a horriable place - do not bring your loved ones here - this is truly a crappy rehab place that does not do the correct rehab for patients, and the case workers do not really care about their patients. case worker tina needs to be fired she is a liar and has only made everything worse for my family. make sense this place owns fairlawn rehab in worcester and that place is one of the worst places to ever go to. both places should be shut down! do not get fooled by the star rating on google this is a very bad place! my... read more

Michelle M.'s profile image
Michelle M. 
rating
8 months ago

PT and OT were great. Some CNA's and Nurses were good (Mary was the best) and some were awful. My mom was unable to ambulate without assistance and at times had to wait over an hour for her call light to be answered. They kept saying that dehydration was a big part of her problem, but waited 8 days to give her an IV. One CNA on the overnight shift was absolutely terrible and was no help, and when my mom complained to the the other staff, they all agreed that he is awful and that everyone complains about him. I would never a... read more

Business response:

Hi Michelle, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Michelle M.'s profile image
Michelle M. 
rating
8 months ago

PT and OT were great. Some CNA's and Nurses were good (Mary was the best) and some were awful. My mom was unable to ambulate without assistance and at times had to wait over an hour for her call light to be answered. They kept saying that dehydration was a big part of her problem, but waited 8 days to give her an IV. One CNA on the overnight shift was absolutely terrible and was no help, and when my mom complained to the the other staff, they all agreed that he is awful and that everyone complains about him. I would never a... read more

Business response:

Hi Michelle, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

B F.'s profile image
B F. 
rating
2 years ago

I went to encompass June 20, 2024 to recover from total right knee replacement, seven broken ribs, and a broken wrist. Dr. Rosenberg really cared about my recovery. About half the nurses are pretty good, and the PT/OT people are also pretty good. My family visited every day, and even my service dog was welcomed. However, five days in I found out by happenstance that there were several Covid patients there, residing in rooms that were not closed. Perhaps HIPAA rules prevented them from telling me. But this presented a huge ri... read more

B F.'s profile image
B F. 
rating
2 years ago

I went to encompass June 20, 2024 to recover from total right knee replacement, seven broken ribs, and a broken wrist. Dr. Rosenberg really cared about my recovery. About half the nurses are pretty good, and the PT/OT people are also pretty good. My family visited every day, and even my service dog was welcomed. However, five days in I found out by happenstance that there were several Covid patients there, residing in rooms that were not closed. Perhaps HIPAA rules prevented them from telling me. But this presented a huge ri... read more

Bianca B.'s profile image
Bianca B. 
rating
2 years ago

My mother was sent here after having a stroke. She was unable to feed herself. She was having horrible pain from spasms that occur after a stroke. She was unable to press the nurses call button to ask for assistance. That being said she was left at the end of the hallway by herself I would walk in and could hear her crying from the door the f ont door of the hospital I could hear it loud and clear and nobody ever helped her. . No one had helped her eat, I walked into to see a juice. She attempted to give herself all over h... read more

Business response:

Hi Bianca, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Bianca B.'s profile image
Bianca B. 
rating
2 years ago

My mother was sent here after having a stroke. She was unable to feed herself. She was having horrible pain from spasms that occur after a stroke. She was unable to press the nurses call button to ask for assistance. That being said she was left at the end of the hallway by herself I would walk in and could hear her crying from the door the f ont door of the hospital I could hear it loud and clear and nobody ever helped her. . No one had helped her eat, I walked into to see a juice. She attempted to give herself all over h... read more

Business response:

Hi Bianca, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Jill C.'s profile image
Jill C. 
rating
2 years ago

Beware of this place!!!! My fiancé was sent here after he had a double knee quadricep tendon surgery at Newton Wellesley Hospital... he arrived there on a Friday night and was bathed after 5 days not bathed at Newton Wellesley ... the food there is inedible to say the least ... and my fiancé is not picky. I had to bring him food so he actually had something in his stomach... they started doing his physical therapy right away and apparently they were doing it incorrectly from the start .. after spending 2 weeks at this horrib... read more

Business response:

Hi Jill, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Jill C.'s profile image
Jill C. 
rating
2 years ago

Beware of this place!!!! My fiancé was sent here after he had a double knee quadricep tendon surgery at Newton Wellesley Hospital... he arrived there on a Friday night and was bathed after 5 days not bathed at Newton Wellesley ... the food there is inedible to say the least ... and my fiancé is not picky. I had to bring him food so he actually had something in his stomach... they started doing his physical therapy right away and apparently they were doing it incorrectly from the start .. after spending 2 weeks at this horrib... read more

Business response:

Hi Jill, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Braintree Framingham

How is Encompass Health Rehabilitation Hospital of Braintree Framingham rated?

Encompass Health Rehabilitation Hospital of Braintree Framingham has a 3.7 star rating with 75 reviews. 

When is Encompass Health Rehabilitation Hospital of Braintree Framingham open?

Encompass Health Rehabilitation Hospital of Braintree Framingham is open now. It is open 24/7.