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23331 Grand Reserve Dr, Katy, TX, 77494, United States
Get directionsThis place is amazing. They have taken impeccable care of my mother. Everyone is so attentive and professional. My mother has been in many facilities, and none compare to Encompass.
DO NOT COME HERE. Absolutely Terrible, Uncaring Nurses and Staff. Only the Therapists are kind and good. The Nurses take forever to come and assist the patients in the rooms when the Red Alert Button has been pushed. The patients with dementia are not able to advocate for themselves unfortunately. Therefore, the patients do not get taken to use the restroom often, so they wet themselves. The wheelchair bound patients end up getting sores on their behinds because they are not moved often/ ignored. Many elderly patients fall d... read more
Business response:
We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
DO NOT COME HERE. Absolutely Terrible, Uncaring Nurses and Staff. Only the Therapists are kind and good. The Nurses take forever to come and assist the patients in the rooms when the Red Alert Button has been pushed. The patients with dementia are not able to advocate for themselves unfortunately. Therefore, the patients do not get taken to use the restroom often, so they wet themselves. The wheelchair bound patients end up getting sores on their behinds because they are not moved often/ ignored. Many elderly patients fall d... read more
Business response:
We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
Encompass Health Rehabilitation Hospital of Katy has a 4.6 star rating with 285 reviews.
Encompass Health Rehabilitation Hospital of Katy is open now. It is open 24/7.