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Endeavour Volvo North West London
- Car Dealers
- Borehamwood
About this business
Location details
100 Centennial Ave, Borehamwood, WD6 3SA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 6:00 p.m. | |
| Tue | 08:30 a.m. to 6:00 p.m. | |
| Wed | 08:30 a.m. to 6:00 p.m. | |
| Thu | 08:30 a.m. to 6:00 p.m. | |
| Fri | 08:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
RecommendedGreat service from chris and the team , looked after my car pronto and i was on my way ! Thank you
Business response:
Hi Andrew Gore, Thanks for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Best Regards, Team Endeavour Endeavour Volvo Cars - West London
@EndeavourVolvo our XC40 was booked into your West London (Chiswick) branch on 14 April 2026 for a minor screen fault, arriving under its own power. More than two months later it still won't start, we have no completion date and no courtesy car, and our emails go unanswered. We would like this resolved and are happy to provide the details privately.
Business response:
We apologize for any inconvenience caused by the delay in resolving the issue with your XC40. I believe our workshop manager spoke to you on Friday, if you require any further in formation please contact our Aftersales Manager Russell Hilsum russell.hilsum@endeavourautomotive.co.uk or Chris Wall chris.wall@endeavourautomotive.co.uk
Unfortunately both sales and post sales experience has not been what we'd expect from a respected brand. Having bought our X60 hybrid in September 2025, we've had various issues with the battery. Having bought via the Selekt network we'd hoped for any issues to be resolved promptly. Having experienced issues with a cell in the battery in December we are still waiting for the issue to be resolved. We are driving a hybrid car that the battery can not and will not charge - which defeats the point of having it.
Business response:
Good morning Tim, Thank you for your review and we are sorry to learn of your experience. The team at Volvo Cars Maidenhead will reach out to you directly as this is where your vehicle is being looked after. You have unfortunately left a review at Volvo Cars North West London. If you need any further support, please email feedback@endeavourautomotive.co.uk Kind Regards Fash Vaziri Head of Business Volvo Cars North West London
Trying to call Maidenhead all but impossible as no one answers the reception. Left messages to call me back..nothing. Finally get through and they say they'll call me back with a quote for work that needs doing..nothing. Useless!
Business response:
Dear Mrs. Blanchard, please accept our apologies for any difficulty you experienced in reaching us by phone. We appreciate you taking the time to speak with me on the 10th and are pleased to hear that the matter has been resolved. We confirm your vehicle is booked for service at our Maidenhead location and we look forward to welcoming you on May 5th.
Been trying to get through to ANYONE on the phone about my car which is being fixed is impossible. Over an hour and no one ever picks up the phone 👎
Business response:
Please accept my apologies, and please feel free to contact me on james.may@endeavourautomotive.co.uk in order for me to help. Kind regards, James May Head of Business
without doubt the worst car dealership I have ever done business with. Absolute nightmare getting a car serviced, up to 2 months wait to get any diagnostics on faults even urgent ones like airbag, and have been waiting 2 weeks for someone to acknowledge a complaint forwarded to them from Volvo UK about their handling of a known ERAD issue with the XC90 PHEV models when they sold me one. AVOID AT ALL COSTS
Cancelled service plan last month as Dealership is a joke, gave up trying to book service. Still waiting for refund to be paid This is a reply I get from Mark Magnavacca. I hope you are well, apologies for the late reply. This email went into my junk mail. I read through your email and can only apologise for the experience you had. Again, thank you for sending this through as I am fully aware that us as a retailer needs to do better.
Terrible buying experience and as I have just done the review on Google I won't go into it again. Def would not recommend this dealership. The only person that really looked like she was trying to help was the receptionist.
Business response:
We are sorry that you were disappointed with your recent experience at Endeavour Volvo Cars - West London, and want to make it up to you. Our customer Relations team would like to speak to you to address the issues. Please contact them on customer.relations@endeavourautomotive.co.uk We look forward to hearing from you.
Very poor customer service when trying to get my reservation fee refunded. I think they put obstacles in the way so that you give up and go away! Not me! BTW still waiting for my refund and they have had my money over a week now.
Business response:
Hi Robert Knight, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Frequently asked questions about Endeavour Volvo North West London
How is Endeavour Volvo North West London rated?
Endeavour Volvo North West London has a 4.3 star rating with 1,141 reviews.
When is Endeavour Volvo North West London open?
Endeavour Volvo North West London is closed now. It will open tomorrow at 10:00 a.m.