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Epiphany Dermatology
- Dermatologists
- Greenville, SC
About this business
Location details
317 Tanner Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I realize my review will not show anywhere, but wanted someone to know about my first visit with the PA Alyson Cook. She was supposed to freeze 5 spots on my face. On the 5th spot, she said and I quote, "This is Locked" pertaining to the instrument she was using. I came home with the same spots on my face that have not changed a bit. I was charged $166 for nothing. I am very disappointed in the practice and will not recommend it to anyone especially the PA. She knew she didn't complete the procedure.
Business response:
Dear Ms. Kominski Thank you for bringing this issue to my attention. We pride ourselves on maintaining the highest quality standards, but we didn't measure up to those standards. I hope you'll give me an opportunity to discuss further with you, and would appreciate it if you reached out to me at 864-642-4545. Thank you Melissa H. Clinic Manager
I went to have a few spots frozen on my face, which I have had done many times before. After all but 1 was done, Allyson Cook said,"This thing is locked " I did not feel the feeling I usually get. The spots she supposedly froze look exactly like they did when I went in. I had to pay $166. For a botched procedure. I am very disappointed in Epiphany. I'm sure she knew the procedure wasn't done, but said nothing. Rip off.
Business response:
Dear Donna Kominski, Thank you for bringing this issue to my attention. We pride ourselves on maintaining the highest quality standards, but we didn't measure up to those standards. I hope you'll give me an opportunity to discuss further with you, and would appreciate it if you reached out to me at 864-642-4545. Thank you, -Melissa H. Clinic Manager
We had a 9:00 AM appointment. We finally saw the doctor at 10:05 AM. Not right!
Business response:
Dear John Buzzurro, Thank you for sharing this experience. Our goal is 100% patient satisfaction. We would like to have a manager to speak to you. Please reach out at 864-642-4545. Thank you, -Melissa H. Clinic Manager
Appointment was at 12:45. Sat in the waiting room until 1:15 before I was taken to exam room. Was another 15 minutes before the doctor saw me and then exam took less than 5 minutes.
Felt dismissed and not heard. Left feeling discouraged, with no results or direction.
Business response:
Dear Tonnita Daniels, Thank you for sharing this experience. Our goal is 100% patient satisfaction. We would like to have a leader to speak to you. Please reach out at 864-900-9134. Thank you, -Angela S. Team Leader
Dr. McCrary was very thin his exam.
Dr Rodger is great. I stay at the practice for her and dr Bryan. The billing process is horrible and needs to be fixed or you will lose patients.
Was good visit
Doctor was very pleasant and explain things to me that I could understand. And the staff was friendly and kind
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 1,019 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 7:00 a.m.