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Epiphany Dermatology
- Dermatologists
- Greenville, SC
About this business
Location details
28 Medical Ridge Dr, Greenville, SC, 29605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Long time patient of practice. Will be looking for another dermatologist for next year. NP or PA was in and out of the room within 60 seconds. How can a full skin assessment be completed that fast? The answer is it cannot especially with my skin tone being high risk for skin cancer.
Business response:
Dear Jilliana Cameron, Thank you for bringing this issue to my attention. We pride ourselves on maintaining the highest quality standards, but we didn't measure up to those standards. I hope you'll give me an opportunity to discuss further with you, and would appreciate it if you reached out to me at 864-642-4545. Thank you, -Melissa H. Clinic Manager
I was contacted by epiphany to change my 12p appointment to 11:45. I waited 1 hour until I was seen by allison cook. This is unacceptable. There was no apology. I'm very dissatisfied with epiphany dermatology.
Business response:
Dear Jimmie Sylvest, Thank you for sharing this experience. Our goal is 100% patient satisfaction. We would like to have a manager to speak to you. Please reach out at 864-642-1320 Thank you, -Krista O. Clinic Manager
The receptionist was rude. She should be fired or send for a course on how to deal with the public. Other than that I had a great experience.
Did not inform us about not in insurance network
Business response:
Dear Carolyn Burns, Thank you for sharing this experience. Our goal is 100% patient satisfaction. We would like to have a manager to speak to you. Please reach out at 864-642-1320. Thank you, -Krista O. Clinic Manager
On time. Courteous. Knowledgeable.
Everything was very good. Dr McCrary did a thorough exam of my skin, reassuring me that overall my skin is ok. He read my list of places to look at and encouraged me to watch for changes. Ladies at check-In and check-out were friendly and efficient. Front start to finish my visit was 30 minutes. I’m well pleased.
Had to wait 40 min. to see Dr. His “ examination “ was cursory at best. He was in a hurry, asked me no questions. Such a disappointment.
Business response:
Dear James, Thank you for bringing this issue to my attention. We pride ourselves on maintaining the highest quality standards, but we didn't measure up to those standards. I hope you'll give me an opportunity to discuss further with you, and would appreciate it if you reached out to me at 864-642-4545. Thank you, -Melissa H. Clinic Manager
Alright for someone who always wants to make me cry,
A short wait, friendly staff, trust in the doctor. A great visit!
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 1,095 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open on Monday at 8:00 a.m.