Eric Campbell of Mutual of Omaha Mortgage

Business response:

Thank you for your feedback, Robert. I apologize for any confusion or frustration you experienced during the loan process. I understand the importance of clear communication and I'm sorry to hear that I fell short in this area. Please know that your experience is not indicative of our usual standard and I will certainly take your comments on board to improve our service in the future. I'm glad to know that overall you found me attentive and enjoyed working with me. Your feedback is invaluable and will help Mutual of Omaha Mo... read more

Business response:

I'm glad to hear you found the process clear and easy, Jennifer! Your positive feedback is much appreciated. Thank you for choosing Mutual of Omaha Mortgage. If you have any other questions or need further assistance, please feel free to reach out. 

Business response:

Thanks for the stellar review, Michael! I'm thrilled to hear your experience with me was enjoyable. It was my pleasure to assist you through the process. Looking forward to serving you again in the future. 

Business response:

I'm thrilled to know that you found our process expedient and smooth, Richard. Our team at Mutual of Omaha Mortgage always strives for efficient and timely service, and your feedback validates our efforts. Thank you for your positive review and rating. If you need any further assistance, don't hesitate to reach out. 

Business response:

I'm thrilled to hear that you found our interactions helpful, Gabriel. It's always my goal to ensure your questions are fully addressed. Thank you for choosing Mutual of Omaha Mortgage and for the excellent rating. I appreciate your feedback and it was my pleasure to assist you. 

Business response:

I'm glad to hear that you found the entire process understandable, David. Your satisfaction is my top priority and I'm pleased to know that I was able to meet your expectations. I always aim to be available for any questions you might have during the mortgage process. Your positive feedback and rating are greatly appreciated. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear that you found our process to be hassle-free, Elizabeth. This is exactly what we strive for at Mutual of Omaha Mortgage. Your positive feedback and the 5-star rating mean a lot. Thank you for choosing us! 

Business response:

I'm really pleased to hear that you had a positive experience, Cindy! Your feedback means a lot to me. I understand how demanding jobs can sometimes interfere with our other responsibilities, and I'm glad I could assist you in a way that was conducive to your schedule. Thank you for choosing Mutual of Omaha Mortgage and for your patience and cooperation throughout the process. Your satisfaction is my top priority! 

Business response:

I'm thrilled to hear that you found the process fast and easy, Suzan. Your feedback affirms the work we put into making the mortgage process as seamless as possible at Mutual of Omaha Mortgage. Your patience was equally essential in making the process smooth. Thank you for the 5-star rating. It was my pleasure assisting you. Looking forward to serving you again in the future.