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1000 Union Center Dr, Suite B, Alpharetta, GA, 30004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Showed up exactly on time with at least 10 guys and worked throughout the day. Cleaned up well and the roof looks great. I would highly recommend Erie.
Business response:
Hi, Steven. We appreciate the kind words and are glad we could provide you with a positive experience!
They bombard your phone with countless calls and pay you numerous visits when trying to get your business. But as soon as the product is sold, they disappear into thin air. Customer service is a mess.
Business response:
We are concerned to hear about your experience. Please contact us at (800) 684-4628 to address your concerns.
Salesman came out and quoted me $57,000 on $14,000 job. I sent everything to my cousin (who owns a large roofing company several miles away) and stated he would bid that job at $14,000. My cousin also told me about how this company goes around and bids as many jobs as possible at a very high rate hoping people will bite. Always get a second or third opinion. They called back and I told them what I found and nothing. They said the area manager could come and talk with me, I asked to have him call me. The lady on the phone sai... read more
Sales reps were knowledgeable and kind. The materials seem promising and hope they hold up to their standard we were sold but too soon to tell. Pressure sales offering discounts if signed the same day are the WORST though. The price is where my regret comes in. Signed contract for 3 times the amount other companies have quoted me and my mistake was signing with Erie before getting more quotes. The roof itself looks beautiful!!! I’m truly hoping it holds its value that was promised.
Business response:
Hi, Susette. We appreciate your feedback. Don't hesitate to reach out to us at 1-800-684-4628 or customersupport@eriehome.com if you have additional details regarding your experience. We would love the chance to resolve any issues
The roof looks nice. The work was quick and clean. However, the sales people were DISHONEST!! They sold us a "50 year roof: which justified the exorbitant prices. When I got the warranty, it was for 30 years adter the project manager wrote me an excluskon. BUYER BEWARE. Shoddy and dishonest business practices.
Business response:
Hi, Nora. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more!
Erie Home has a 4.6 star rating with 339 reviews.
Erie Home is closed now. It will open at 8:00 a.m.