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Erie Home
- Roofing
- Syracuse, NY
About this business
Location details
6057 Corporate Dr, Suite 1E, Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, skilled, great work ethic, job completed in ONE DAY (8 hours1). Full clean up at job completion. Could not be happier, will definitely recommend to others.
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience!
Great experience with Erie. From the sales people to the installation team, everyone was awesome. Highly recommend.
Business response:
Hi, Sydney. Your feedback is highly appreciated. Thank you for the review!
Our experience with Erie Home was superb. Kyle (sales rep) was very friendly, professional and not a pushy salesman. He explained our options, what was best for our home and our budget. The work crew was amazing!! We had a complete tear off and new roof completed in 6 hours!! When the crew left, you could not tell they had been here!! Everything was cleaned up!! 5-stars for sure!
Business response:
Hi, Carol. Thank you so much for leaving us an A+ review!
Took them a day to complete the roof start to finish. They leaned up nicely after themselves. Very professional.
Business response:
Hi, Cj. We are thrilled to learn that you had a positive experience with us!
Now that the snow has melted there a lot of debris on the property, neighboring properties and lakeshore.
Business response:
Thank you for taking the time to provide feedback. We value your opinion. If you have any further concerns, please feel free to reach out to us at (800) 684-4628.
Great job done. I will be recommending this company
Business response:
Hi, Brett. Thank you for taking the time to submit a review, we really appreciate it!
Great job. Will definitely be referring Erie Home to my friends and family.
Business response:
Your positive experience is greatly appreciated. Thank you for considering Erie Home for your referrals.
Erie Home put a roof on my house last year. I am still dealing with the aftermath. The workmanship was poor at best. So bad in fact that Erie Home has offered to rip it off and start over! I wish that I could attach pictures. It's bad. Beware folks.
Business response:
We take your feedback seriously. Please contact us at (800) 684-4628 to discuss the issues you've experienced with the roof installation.
Worst company ever. Used bait and switch. Salesman totally lied about everything from roofing material to the fact that they don't use subcontractors. Thirteen non- English people showed up...horrible workmanship with no oversite. Finally got Sales Mgr here to discuss. They did an ok job on repairing the roof;however, they did not address the fact that we did not get the promised roof. Emails and phone calks to Sales Mgr have gone unanswered since.
Business response:
We apologize for any inconvenience that you have experienced with Erie Home. We take customer feedback seriously and are committed to providing the best possible service to our customers. We would like to discuss this issue with you in more detail and see how we can make things right. Please contact us at (800) 684-4628 so that we can resolve this issue as quickly as possible.
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.7 star rating with 443 reviews.
When is Erie Home open?
Erie Home is closed now. It will open tomorrow at 8:00 a.m.