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6111 Carey Dr, Valley View, OH, 44125, United States
Get directionsThe initial consult went well and was very thorough. We chose Erie because of the quality of product and the warranty. There was a hiccup in communication between the sales department and installers which was not conveyed to us as we waited for installation to be and no one showed up. Having to resign papers multiple times was a bit frustrating but tolerable. After all of that was behind us install day arrives. Communication improved as we were made aware of material delivery and their ETA. The crew was on time and courteous... read more
Business response:
Hi, Jennifer. Thank you for your feedback. We are committed to continuous improvement of our service through the feedback we receive!
I chose the fiberglass shingle in Atlantic Blue. Communication was good between all stages of purchase, delivery and installation of the roof. The team of workers were efficient, courteous and with thorough cleanup. They started at 9:30 and were done by 1:30. My house is 927 sq. ft, but had some plywood replaced. I would recommend this company without hesitation.
Business response:
Hi, Janet. We are thrilled to learn that you had a positive experience with us!
Broke the Galss out of my side door and as not yet been Replaced yet and it has been Three weeks.
Business response:
Hi, Wanda. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more!
Erie Home has a 4.6 star rating with 204 reviews.
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