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3404 W Wendover Ave , # J, Greensboro, NC, 27407, United States
Get directionsThis was our 3rd estimate and the salesman(David and Omar) were great. They walked around the roof and the attic area to pin point where the issues were. They had the crew here within 3 days and completed in less then 8 hours. Had a couple issues, one with cleanup as we kept finding nails and noticed an area on the roof that was high but we called and they came and fixed immediately. Highly recommend!
Business response:
Hi, Colleen. Thank you for taking the time to submit a review, we really appreciate it!
They did the wok in one day. They were polite and professional.
Business response:
Hi, Donna. Thanks for taking the time to share your positive experience. We truly appreciate it!
The workmanship was sub par. The very first rain we had after installation the roof leaked like a sieve, not dripping, but pouring from the roof through the ceiling. The manager came out and we both went on the roof and saw what a horrible job they did. The manager himself told me and my wife that "he's sorry, this is not the way we do business." He then said this entire roof needs to be done over again and said it was his fault for sending a crew out that couldn't handle the job. He said it was a one day job and because it ... read more
Great install and sales.
Business response:
Hi, Heather. Thank you so much for leaving us an A+ review!
The newly installed roof leaks like a sieve. It was pouring through on the first hard rain after installation. I was promised they'd be out on Sunday, no show, no calls, nothing. I called Monday, they said they'd be out Tuesday, again, no show, no call. I called Tuesday morning, they said they're on the way, again no show with rain forecast again. On another note, the cost of this was almost $50,000 for a 2,400sqft home asphalt shingles. I asked if I could keep the leftovers and they said I could. I returned them to the sup... read more
Business response:
We sincerely apologize for your experience with the roof installation and refund situation. Please contact us at (743) 230-6277 to address these issues immediately with our management team.
Erie Home has a 4.5 star rating with 88 reviews.
Erie Home is open now. It is open 24/7.