Erie Home Basement Solutions's cover image
Claimed

This profile has been claimed by the business owner or representative.

Erie Home Basement Solutions

4.7

About this business

Location details

4039 40th St SE, Kentwood, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.7155 reviews
Select a rating
Oliver T.'s profile image
Oliver T. 
a month ago

They’re doing a Good job 

Business response:

Hi, Oliver. These words go a long way, it motivates us to work even harder, thank you for the review! 

Vicky L.'s profile image
Vicky L. 
2 months ago

Everything looks great 

Business response:

We greatly appreciate your positive feedback! Thrilled everything looks great and meets your expectations. 

Cindy L.'s profile image
Cindy L. 
2 months ago

There are two young men they sent did a really good job. They were very kind considerate they explained everything to me. If I had any questions they made sure they answered and explained things to me. They kept the area very clean. They put plastic from my door all the way down into my basement to the Crawl Space and then they cleaned up very well after themselves. I couldn’t ask for a better Company and I was very pleased and happy with the resultsThank you 

Business response:

Hi, Cindy. Thank you for taking the time to submit a review, we really appreciate it! 

Teresita J.'s profile image
Teresita J. 
3 months ago

The company was good to work with. Did everything they stated they would do. 

Business response:

Hi, Teresita. We appreciate the kind words and are glad we could provide you with a positive experience! 

Scott Y.'s profile image
Scott Y. 
4 months ago

Did great and one time 

Business response:

Hi, Scott. We are thrilled to learn that you had a positive experience with us! 

Dawn G.'s profile image
Dawn G. 
a year ago

Everyone that was involved from beginning to end did a great job. Haven’t experienced any leaks in The corner of the basement and no longer smelling mold. 

Business response:

We're glad to hear that you haven't experienced any leaks or mold smells in your basement since our team completed the work. Thank you for choosing Erie Home Basement Solutions. 

Bobby Higginbotham J.'s profile image
Bobby Higginbotham J. 
a year ago

Good professional and very clean waterproofing job. Nice and fast work 

Business response:

Hi, Bobby. Thank you so much for leaving us an A+ review! 

Karen C.'s profile image
Karen C. 
a year ago

We had Erie Home waterproof our basement in July 2023. Last week there was a leak so I called and they sent Jason to come and check it out. He made an appointment to come and fix it on 1/22 the following Monday. He came with CJ to fix the situation. Jason was so friendly and told my husband what he was going to do step by step. This was great and put our mind at ease. Jason and CJ are an asset to this company. Ray and Karen C. 

Business response:

Hi, Karen. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive! 

RIchard G.'s profile image
RIchard G. 
2 years ago

My wife and I just recently hired Erie to install French Drains in our basement. The guys were on time and completed the job in about two days. Our disappointment was the clean up process.,There was mud from the project all over my basement floors. I felt that this should have been cleaned up by the contractor. Also the exit pipes were extended out of my foundation about a foot and left that way. I expected the pipes to be underground. All in all we are happy but disappointed with the clean up. Richard Grant 

Business response:

Dear RIchard, Thank you for taking the time to provide us with your feedback on the installation of French Drains in your basement. We appreciate your business and value your input. We are glad to hear that our team was punctual and completed the job within the expected timeframe. However, we apologize for any inconvenience caused by the clean-up process. Rest assured, we take your concerns seriously and will address this issue with our team to ensure a better experience for future customers. Once again, we apologize for ... read more

Frequently asked questions about Erie Home Basement Solutions

How is Erie Home Basement Solutions rated?

Erie Home Basement Solutions has a 4.7 star rating with 155 reviews. 

When is Erie Home Basement Solutions open?

Erie Home Basement Solutions is closed now. It will open tomorrow at 8:00 a.m.