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Erie Home Basement Solutions
- Waterproofing
- Kentwood, MI
About this business
Location details
4039 40th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
They’re doing a Good job
Business response:
Hi, Oliver. These words go a long way, it motivates us to work even harder, thank you for the review!
Everything looks great
Business response:
We greatly appreciate your positive feedback! Thrilled everything looks great and meets your expectations.
There are two young men they sent did a really good job. They were very kind considerate they explained everything to me. If I had any questions they made sure they answered and explained things to me. They kept the area very clean. They put plastic from my door all the way down into my basement to the Crawl Space and then they cleaned up very well after themselves. I couldn’t ask for a better Company and I was very pleased and happy with the resultsThank you
Business response:
Hi, Cindy. Thank you for taking the time to submit a review, we really appreciate it!
The company was good to work with. Did everything they stated they would do.
Business response:
Hi, Teresita. We appreciate the kind words and are glad we could provide you with a positive experience!
Did great and one time
Business response:
Hi, Scott. We are thrilled to learn that you had a positive experience with us!
Everyone that was involved from beginning to end did a great job. Haven’t experienced any leaks in The corner of the basement and no longer smelling mold.
Business response:
We're glad to hear that you haven't experienced any leaks or mold smells in your basement since our team completed the work. Thank you for choosing Erie Home Basement Solutions.
Good professional and very clean waterproofing job. Nice and fast work
Business response:
Hi, Bobby. Thank you so much for leaving us an A+ review!
We had Erie Home waterproof our basement in July 2023. Last week there was a leak so I called and they sent Jason to come and check it out. He made an appointment to come and fix it on 1/22 the following Monday. He came with CJ to fix the situation. Jason was so friendly and told my husband what he was going to do step by step. This was great and put our mind at ease. Jason and CJ are an asset to this company. Ray and Karen C.
Business response:
Hi, Karen. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive!
My wife and I just recently hired Erie to install French Drains in our basement. The guys were on time and completed the job in about two days. Our disappointment was the clean up process.,There was mud from the project all over my basement floors. I felt that this should have been cleaned up by the contractor. Also the exit pipes were extended out of my foundation about a foot and left that way. I expected the pipes to be underground. All in all we are happy but disappointed with the clean up. Richard Grant
Business response:
Dear RIchard, Thank you for taking the time to provide us with your feedback on the installation of French Drains in your basement. We appreciate your business and value your input. We are glad to hear that our team was punctual and completed the job within the expected timeframe. However, we apologize for any inconvenience caused by the clean-up process. Rest assured, we take your concerns seriously and will address this issue with our team to ensure a better experience for future customers. Once again, we apologize for ... read more
Frequently asked questions about Erie Home Basement Solutions
How is Erie Home Basement Solutions rated?
Erie Home Basement Solutions has a 4.7 star rating with 156 reviews.
When is Erie Home Basement Solutions open?
Erie Home Basement Solutions is closed now. It will open tomorrow at 8:00 a.m.