Escape Campervans - Las Vegas Campervan Rental
5875 Service Ct, Las Vegas, NV 89122 United States
https://www.escapecampervans.com/locations/las-vegas-nevada/
Closed now
About
Fully-equipped campervan rentals for weekends away & epic adventures. Each camper van is custom-built and hand-painted by local artists. PARKING Overnight street parking at our Las Vegas depot is available at your own risk. Note that we do not allow parking of personal vehicles at our depots. We recommend parking at the airport starting $5.95 dollars per day and taking a taxi or ride share service to our depot at 5875 Service Ct, Las Vegas, NV 89122.
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Jurgen K on Trip Advisor
4 months ago
10/07/2022, 01:33 AM
Spacious van trip from Salt Lake City to Yellowstone National Park
We rented a maverick, but got a free upgrade to a big sur campervan from the Salt Lake City department. We visited Grand Teton and Yellowstone National Parks. We enjoyed the practical equipment, like the stove, the solar-powered light above the stove and the drawers. In the middle of our trip our van broke down. Road side assistance helped arrange a appointment at a car repair and booked us a hotel. When the issues wasn't fixed after 2 business days, Javier drove a replacement van from Salt Lake City to Jackson,WY, so we could continue our trip.Overall this van is spacious for two people, so there is plenty of room for your luggage.
Maia F on Trip Advisor
8 months ago
06/14/2022, 01:18 AM
It was just okay
This says Las Vegas but it’s for Salt Lake City. We enjoyed the van. We had it for a week in Yellowstone and The Grand Tetons. Javier is a super kind employee and even hand delivered Polaroid photos to our hotel that my daughter left in the van. That was so kind! However, we had a few issues with the van. A big one was that the camp stove didn’t work. Well it worked but it kept catching fire, which was kind of scary. That was really frustrating for an entire week. Also all the grey water from the sink leaked onto the ground from a broken pipe. The tent topper is really hard to close if you don’t have two strong adults. It was just me and my two children so it was such a struggle to close it. The last part is that we needed to return the van between 8-10am on on our return day. It probably said that in our initial paperwork but I missed it and didn’t plan for it. I called to let them know I’d be late that day, arriving about 1pm and they were not understanding of it. They rent out every van without leaving any room for an accident or someone being late. So we had to return a day early. Regardless, we had a fun trip! I don’t think I would rent from the same company though. While we were out, we saw so many other van companies that I didn’t know about.
Business Response:
Hello Maia, Thank you for taking the time to review your most recent trip with Escape Campervans! First, thank you for taking the time to acknowledge Javier - we are always happy to go the extra mile to make your trips memorable (or in this case, help you keep the physical memories you make)! We are very sorry to hear we let you down while on your trip through Yellowstone & Grand Tetons. We appreciate you bringing the camp stove issue to our attention and we are looking into this immediately. We also wanted to let you know that after you check out at the hub we looked into your greywater issue and addressed all issues. We are sorry to hear you had a hard time with our rooftop sleeper and we are taking this feedback seriously to look into ways to improve our offerings for all guests. We sincerely apologize for letting you down on your most recent trip with us and hope we can make it up to you in the future. Sincerely, Team Escape.
Natalie N on Trip Advisor
2 years ago
07/29/2021, 01:27 AM
No a.c. heat advisory warning negligent
Overall was a fun experience but given the heat that the country is experiencing i would not recommend this company or van. We brought two of our own fans and have had to idle with A.c. on mtiple times to try and sleep which is very dangerous due to carbon monoxide poisoning. The company hasn't sent any emails or info about the heat advisory most western states are experiencing and we are now having to book motels because this part of our trip is just that uncomfortable. It feels negligent on their part to not at least say something about the fires burning of the west coast and how to handle living in the van with heat.. A complimentary fan would have been great. I literally had a heat stroke the other day and thankfully was near a doctor who knew what to do.. Find a van with a plugged in a.c. you can use at night!
LBGAbruzzi on Trip Advisor
2 years ago
04/20/2021, 01:25 AM
Fun Campervan
Awesome customer service at the Vegas location. All in all i enjoyed the campervan especially on cold nights! On warm nights not so much fun if you're sleeping in the van. I think this is a great option for people who camp minimally or who don't have a lot of camping supplies in general but not for veterans. The cost ended up being 200 bucks a night for an 8 day rental. A hotel stay would have been cheaper. I rented a big sur with 40k miles and took it to moab, grand canyon, bryce and zion. Great option i would say for a short weekend getaway otherwise too expensive with all the extra miles and insurance.
michellesanson on Trip Advisor
2 years ago
03/29/2021, 01:17 AM
Excellent Service from Start to Finish
We used Escape Campervans out of Las Vegas from 3-20-21 until 3-27-21. The whole experience from start to finish was excellent with this company. They accommodated an early pick up time, the van was extremely clean, everything worked and their employees were friendly and easy to work with. I usually don't take the time to write reviews but I was so happy with our experience last week. Thank you Escape Campervans. We will certainly use your services again!
Susan M on Trip Advisor
2 years ago
09/21/2020, 01:25 AM
Second Time is Still a Charm!
This was our second trip with Escape Campervans. We love the company and find the young staff energetic and friendly, efficient and kind. Some of the Maverick vans are indeed old (our friends van on the recent trip had over 300,000 miles on it!). It seems like it would be a smart business decision to cycle the Maverik vans out more quickly (better customer experience and reviews = more customers). This trip we rented the larger van Big Sur. It was virtually new with 37,000 miles on it and clean and prisitine inside and out. We prefer the Maverick set up and layout, but if you've got a kid or two, the Big Sur is the way to go. The extra row of seats is a must for the kids and great for us retirees for extra storage (Hey, Escape, you need to install a step on the Big Sur for easier access at each door, not just the driver door.)Overall we LOVE Escape because it's affordable and sets you up with a cool vibe for an adventure. Both our trips with Escape have been flawless. Can't wait to do it again!
IslandDiversHawaii on Trip Advisor
3 years ago
03/05/2020, 00:38 AM
Better than other reviews might suggest
Escape Campervans has a pretty good marketing department, we did a trip with them a couple years ago out of Las Vegas to Mojave National Preserve (we had already done Death Valley and Zion). I thought the value for the price was excellent. The vans were definitely not new, and were worn in places, but clearly they had been cleaned. The one we turned in definitley needed cleaning after 5 days of car camping. But they were cleaned, not detailed. They are using Fords. I use Fords in my business. The air conditioners are weak and underpowered. Just accept it, Ford has for years. They can be decent coming off the lot, but a few years in Ford AC compressors or whatever component it is that gets old just stops working well. Works, but struggles, and if you are in Vegas in the summer you are going to notice. Clearly, the management at Escape reads their reviews. I'm a small business owner as well, so I know how important that is. So here is a 5 star to help get your rating up to closer to where is should be, you got a great product at a really good value.You do have a process problem however. As mentioned in another review your check in process is laborious. All of your customers, inlcuding me, are not really interested in spending more than the minimum time at your check in facility. There was not one in front of us when we checked it, but it did take about 30minutes to do paperwork. The young kid that was checking us in had to leave the room a couple of times to complete the process. He was nice, pleasant, professional and informative - but he was dealing with system that was not set up well for a smooth customer experience. Considering what you are spending on your marketing budget I would suggest you have a professional examine that process and streamline it. To other guests: until that happens you may want to plan a delay at check in, it was really slow, and there was no one in front of us!