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everbowl
- Juice Bars & Smoothies
- Oceanside, CA
About this business
Location details
2535 Vista Way, Oceanside, CA, 92054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I'm so sad to even write this because I was a die hard everbowl fan for years and always told people to go eat from them. I understand that covid changed things up for everyone and that costs are high, but the changes made here are a huge bummer. Today I went in and waited 25 minutes to be told they were out of all nut butters cocoa, and then kiwi. Soooo... half of my order. They asked if I wanted extra strawberries (that looked under ripe) and I asked if I could swap for blueberries. They said they could only add more of so... read more
Business response:
Hi Carli! Thank you so much for your feedback! We are so sorry to hear that your experience with us was less than satisfactory. Unfortunately, due to COVID we have had some product shortages, so we apologize for being out of some of your favorite items. We will be speaking to management about substituting toppings to ensure that customers are getting the best experience! We would love for you to give us another shot, we hope to see you again soon!
Terrible policies. If they are out of a topping you can't substitute another topping. When we were there they were out of several toppings which meant none of the bowls they advertised were even available because they were out of all the toppings or all but one of the toppings. None of what they were out of was marked on the big board showing the "available toppings." We stood in line for 15-20 minutes only to be told they really couldn't make what we wanted and wouldn't substitute what they had. So here's my recommendation ... read more
Business response:
Hi Edward! We are so sorry that this was your experience with us. We want to assure you that this is not how we normally operate our stores, so we will be speaking to management about this ASAP to ensure this will not be happening again. We want to thank you for your feedback and we hope to see you again soon!
Unfortunately fruits don't taste fresh. Açaí base is average. Strawberry seemed to have some sugar coating on it.
Business response:
Hi Mark! Thank you for your feedback! We would like to assure you that all of our fruit is cut fresh daily and no sugar is added to any of our fruits. We apologize for your experience with us and we hope to see you again soon!
I love everbowl when they have all the toppings and are adequately staffed but frequently they are missing ingredients and understaffed. Today they don't have peanut butter which I applied to my online order but when I tried getting back in line to ask about almond butter forget about it there is a line out the door and one staff member on duty. I'm sure it's not easy to run an açaí business but this place is too often without the items listed on their online order through the everbowl app.
Of the Everbowl locations we've been to, this is the dirtiest. There were fruit flies making a home on the pineapples. At least 6 could be seen taking a siesta in the tropics and living the life. Either cover your fruit or throw out the bad product. They were only on the pineapple, strawberries and blueberries were spared these unwanted visitors. No fruit toppings for me! They also had a sparse selection of dried toppings, devoid of my favorite cocoa nibs. The last downside is parking is a bit hard since there's tons of gian... read more
Business response:
Hi Derek! We are so sorry that this was your experience with us! This should not have happened and never should, we will be speaking to management about this ASAP to ensure that this will not happen again. Thank you for letting us know, it means a lot to us and we apologize for your experience with us!
I have been to this location 3 times this month and each time they are out of almost everything. Today I placed an online order for two large bowls totaling over $30. HALF of my MAIN bowl ingredients were missing - one of the bases, all nut butter, cacao nibs, coconut flakes.... I didn't receive any notifications that ingredients would be missing while placing the order nor did I get a phone call. When I asked for a refund, they said they could not issue a refund. Okay, so you guys charge FULL price on bowls that have half o... read more
Business response:
Hi Melissa! Thank you so much for your feedback, we really appreciate it! We are so sorry that this was your experience with us and we will be reaching out to management about this ASAP to ensure that this does not happen again. Unfortunately, due to COVID we have been experiencing a product shortage but our team does still need to be reaching out to let you know what we are out of. We want to apologize again for the inconvenience and the experience that you had with us.
The last few times I have been here, there has been something they didn't have. They have been out of numerous bases and toppings. Not just one or two items, like 1/2 the menu. The staff handled it well each time but it's very disappointing.
Business response:
Hi Alisha! Thank you so much for your feedback, it means a lot! Unfortunately, we are experiencing a product shortage due to COVID, we are trying our very best to ensure that all locations are n stock, so we sincerely apologize for this. This issue should be resolved very soon!
I placed an order (and paid) online. Received a call shortly after that they didn't have acai, blue majik, bananas, strawberries,blueberries (basically our whole order). I asked if I could just get a refund. They said I would have to talk to the manager....when she gets back in a few days (!!). I called back in a few days and the manager had "called out sick". No one could authorize a refund. I contacted the BBB, and everbowl online, no response. So many things wrong: why do they allow you to order things that aren't availab... read more
Thought we would try this place again hoping it has changed back to the Everbowl quality that we love....To our disappointment both times we went there was no açaí or pitaya base, instead other replacement products. What is happening to this place????? Boooo
Business response:
Hi Michelle! Thank you for your feedback! Unfortunately we are going through a nationwide product shortage so we apologize for the inconvenience of being out of certain products. This should all be over very shortly and we want to thank you for being patent with us! We hope to see you again soon:)
Frequently asked questions about everbowl
How is everbowl rated?
everbowl has a 3.8 star rating with 441 reviews.
When is everbowl open?
everbowl is open now. It will close at 7:00 p.m.