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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the hotel was ok. We needed at hotel that was pet friendly and that didnt charge an arm and a leg for 2 dogs. The area is good but a lot of sketchy people around. The dog area needs attention. People dont pick up after their dogs so there's alot of dog poop everywhere. And I mean alot!!
Stay goes well for family pack of 4 looking for kitchen facility
Business response:
Dear Guest, Thank you for your feedback. We strive to provide a comfortable and practical stay for families, so it is great to hear the in-room kitchen setup worked well for your group. Your comments are appreciated and will be shared with the team. It would be a pleasure to welcome you again on a future visit. Sincerely, Hotel Management
The staff welcomed me and checked me in quickly. The room was spacious and had a full kitchenette which saved me money by buying groceries. I loved the shower and bed. Note; This is a self service stay - they don’t have daily housekeeping and you throw away your own trash. Overall great stay for the price if you are looking for functional like I was.
Place was ok it could be better rooms are not that clean
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. Your feedback guides our continued efforts to explore areas where we can improve. We are glad to know your overall stay was satisfactory, though we understand your expectations for room presentation were not fully met. Your comments are valuable and will be carefully reviewed with our housekeeping team to ensure greater consistency moving forward. Maintaining a welcoming and comfortable environment remains a top priority. We appreciate your input and hope... read more
The kitchen was not fully equipped with kitchen amenities, the shower tub was dirty, Sheets were dirty, didn't have any breakfast, took the last cup of coffee, sign was posted that employee will be back and that was at 6:10am-7:05am. They did fix a workorder for the room.
Business response:
Dear Guest, We are committed to providing a clean and comfortable experience for all our guests. We appreciate your feedback, as it highlights areas that affect convenience and overall satisfaction. Kitchenware is available upon request at the front desk as part of our extended-stay concept, and we acknowledge the importance of effectively communicating this information. Additionally, we recognize your concerns regarding the delays encountered, as timely assistance is essential. Your insights will be shared with our team to ... read more
Room was on the small side but cleaned and AC worked perfect. It was an extended stay uni so it had a stove area; i didn't get to use that amenity.
Business response:
Dear Guest, Thank you for your feedback! We are pleased to learn that your room met your needs. As an extended stay property, our units feature kitchen areas for your convenience. We have noted your comments, which will help us maintain our high standards and enhance our guests' experiences. We would be delighted to host you again at Extended Stay America and ensure that your next stay fully meets your expectations. Sincerely, Hotel Management
It was ok, the first two rooms I was given had issues. The third room needed some cosmetic repairs which they fixed. The breakfast was coffee and muffins. Nothing to write home about to be honest. The laundry is hit or miss depending on their WiFi. Overall it was ok, but I will stay somewhere else next time I’m in town.
Business response:
Dear Guest, We understand how important it is for everything to be ready and comfortable from the start, and it is disappointing that your initial room experience required multiple changes before settling in. While we are glad the team was able to address the concerns and make improvements, we recognize this impacted the overall impression of your stay. We also appreciate your feedback regarding the breakfast and laundry experience, as it helps us identify areas where we can enhance consistency and convenience for our guests... read more
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 3.3 star rating with 2,974 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.