Extended Stay America - Albuquerque - Airport

Business response:

Dear Guest, Thank you for taking the time to share feedback about your stay. We are glad to know your room was perfect and exceeded all of your expectations. It will be a pleasure to pass along your compliments to our housekeeping staff. However, we regret that there were any issues that kept it from being perfect. We hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for the great review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, A convenient spot paired with a fresh, welcoming space always makes a stay more enjoyable, and we’re glad that stood out for you. Creating a comfortable setting in an easy-to-reach area is something we strive for every day. Thank you for choosing Extended Stay America and for sharing your experience. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your review. We regret any issues that left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing. Sincerely, Hotel Management