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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The interior of the hotel looked like it was worn and could use an update. The carpet was worn.
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with most aspects of your stay. However, we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thank you for your review, and we hope you will choose us again. Sincerely, Hotel Management
It was great experience
Only disappointment was that they advertised free breakfast then only offered a grab and go snack and coffee.
Business response:
Bruce, thank you for choosing Extended Stay America. We are glad your stay with us was pleasant and that you gave us the perfect rating. However, we regret your disappointment with our breakfast offerings. It was a pleasure having you as our guest, and we look forward to accommodating you again soon! Sincerely, Hotel Management
Okay Needs more breakfast options, didn’t feel clean. A lot of old furniture. Not confident to have to ask for stuff for the room like utensils and towels, no room service, unless staying for a longer period of time.
Business response:
Brandon, thank you for taking the time to share your feedback. We are pleased you chose to stay with us. However, we are sorry for not meeting all of your expectations. Your feedback has been shared with our team to improve our future guest's experience going forward. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
A little overpriced The room was near the highway so it was a little noisy. A little overpriced for what you get but it was pet friendly which is what I needed. The grab and go breakfast was very disappointing, just coffee, muffins, granola bars and oatmeal. The room needed some repairs. And housekeeping is not included in the price.
Business response:
Cynthia, thank you for the glowing review of Extended Stay America! We are glad to see from your rating that you had a pleasant stay overall. However, we regret not meeting some of your expectations and your disappointment with your breakfast. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely, Hotel Management
I usually don’t have a problem here but this time I encountered a bug in my bathroom. There was also somebody else’s hair still in the shower. I stay here a lot for work and won’t be going back unfortunately.
Business response:
Renee, thank you for being our guest. We apologize for the pest and housekeeping issues you encountered during your stay. We have shared your concerns with the appropriate team to take corrective measures and ensure future guests do not experience the same. We understand your frustrations and are sorry for the inconvenience this caused. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.