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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff person at check in was excellent. The rooms however are very outdated and the kitchens are completely empty w zero supplies in them. Not a single dish. Theres a sign indicating you can “Customize” you kitchen, I gather by going to the front desk to request every single utensil you might want. And then carry it all up to your room? I gather they were out of coffee makers. It’s not a great set up. The staff are very nice and competent but they aren’t given much to work with!
For the first time I stayed in the hotel and it was a nice and peaceful place to stay! I will be back soon
Business response:
Dear Carlos, Thank you for choosing to stay with us and for taking the time to write such a kind review. We’re delighted to hear that your first stay was pleasant and peaceful. It means a lot to know you enjoyed your visit, and we can’t wait to welcome you back again to Extended Stay America. Sincerely, Hotel Management
Facility is definitely showing its age. Bare bones. No rug in bedroom area, no coffee maker in the room. Close to ABE so it served it’s purpose.
Business response:
Dear Ann, Thank you for sharing your feedback. While we’re glad our location near ABE was convenient for your travels, we regret that the overall accommodations fell short of your expectations. Your comments about the condition of the property and in-room amenities are appreciated and will be reviewed with our team. We hope to have the chance to provide a more comfortable experience on your next visit. Sincerely, Hotel Management
Overall decent place but staff and some clientele were questionable. Did not have kitchen supplies for each room. Had to use, wash and get right back.
Business response:
Dear Jacy, Thank you for being our guest. We are pleased to hear that certain aspects of your visit were positive, although we regret that other parts of your experience did not meet your expectations. We want every guest to feel comfortable and well-supported, and we appreciate you bringing these concerns to our attention. As an Extended Stay property, kitchenware is available upon request at the front desk. We strive to accommodate all our guests in a timely and efficient manner. Your feedback has been shared with our team... read more
The hotel is beautiful. i will definitely return.
Very nice hotel. Clean and comfortable. Good value.
Business response:
Dear Karen, Thank you for your generous review. It is our goal to deliver excellent value at a great price, so it is wonderful to know this was your experience. We believe that fresh and comfortable accommodations and outstanding customer service make us an excellent choice. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
Our stay was comfortable, the room was clean and well organized, I usually prefer a larger room for me and my wife, but we were cozy together, really liked that there was a mini kitchen in our room, and was a reason that I chose to book a room, in addition to the very reasonable price, overall, a very good stay. Thank you.
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,063 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.