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Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
- Hotels
- Marietta, GA
About this business
Location details
2239 Powers Ferry Rd., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room and hotel were better than anticipated. The breakfast offering was extremely lacking. Overall a good experience. The beds were comfortable.
Business response:
Carrie, thank you for choosing Extended Stay America for your recent visit to Altanta. We love knowing how much you enjoyed your room and that you had a comfortable night's rest. We appreciate your feedback and hope you will return soon for another relaxing stay. Sincerely, Hotel Management
Family Time I was disappointed in the condition of the room. The bed I slept in was broken on the right side and I kept falling in a hole. Woke up with a back ache.
Business response:
Towanda, thank you for taking the time to write a review regarding your recent stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
The person at the front desk was very helpful . My GPS had me lost and I couldn't find the hotel . She gave me turn by turn directions and stayed on the phone with me until I reached the hotel .
Business response:
Ricci, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
You get what you pay for This hotel has seen better days. Probably. Nothing was actually dirty, but all of the appliances and countertops were so rundown that the overall impression was one of griminess. There was no coffeemaker - basically nothing but some towels and a bar of soap. Angie was very nice when i checked in, though. She's a gem.
Business response:
Thank you for staying with us. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. On a positive note, we are glad to read you liked the service provided by Angie and we will share your compliments with her. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
How is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. rated?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. has a 3.3 star rating with 2,179 reviews.
When is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. open?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. is open now. It will close tomorrow at 12:00 a.m.