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Extended Stay America - Atlanta - Morrow
- Hotels
- Morrow, GA
About this business
Property Location Located in Morrow, Extended Stay America Atlanta - Morrow is close to Southlake Mall and Spivey Hall. This hotel is within close proximity of Clayton State University and The National Archives at Atlanta.Rooms Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, ... read more
Location details
2265 Mount Zion Pkwy., Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Vashell was awesome at check in. She got me check in and key made and I was in bed in all of 6 mins
Business response:
Thank you for the wonderful review of your visit to Extended Stay America. We are delighted that our associates Vashell made you feel so welcome. We are very proud of our team and their dedication to our guests, so we were thrilled to share your gracious comments with her. We look forward to seeing you again next time. Sincerely, Hotel Management
It’s proximity to the expressway and to restaurants.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are thrilled to know you had a great stay with us and that you were impressed with our location as it was close to many restaurants and other places of interest. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I was disappointed that there was no refrigerator in the room.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We wish to have been informed about this as our front office team would have done their best to make your trip a better one. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Worked it out There was an issue with the first room we were in. Told the front desk about it. The reassigned us to another room which was ok. Staff was friendly.
Business response:
Diane,thank you for your review. Although you liked our friendly staff, we are sorry for the issues you encountered. Your feedback will be shared with the appropriate team for review and action. We appreciate your comments and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Everything customer service good stay always good friendly people good environment every time I'm in Georgia that's where I stay
Business response:
We appreciate your loyalty towards Extended Stay America and the excellent feedback about your experience here. We are happy to know we exceeded your expectations for a pleasant stay, and you were awed by our spectacular hospitality. On behalf of everyone, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
I booked this room for kitchenette however there were no dishes even though they advertise it. The lady at the front desk was extremely distant. Not a great stay
Business response:
Thank you for your review. We are sorry for the service issues you encountered. We will share your feedback with our front desk team ao that they are more diligent going forward. Please know, Kitchenware for your suite is available at the front desk to ensure cleanliness. We appreciate your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
You could do better, but you could also do worse Pros: Easy to reach from interstate but not directly on interstate. Room was large. Linens and bathroom felt and looked clean. Friendly staff. Cons: Despite not being on interstate, there was a lot of road noise. Furniture and appliances in room looked shabby and banged up. The "grab and go breakfast" consists of granola bars, packaged muffins, instant oatmeal, and coffee. Bed was reasonably comfortable but if you're sharing the bed with someone, you'll feel every movement th... read more
Business response:
Thank you for the review of your stay. We are sorry for the noise issue you experienced and for the disappointment you had with the discomfort of the bed. We wish we would have had an opportunity to make this right for you while you were here, so your stay would have been enjoyable. We have alerted our maintenance staff to your concerns, and we will be more proactive, replacing items that are beginning to show wear. On a positive note, we are happy you liked our location, spacious suites, and friendly staff. Thank you again,... read more
Frequently asked questions about Extended Stay America - Atlanta - Morrow
How is Extended Stay America - Atlanta - Morrow rated?
Extended Stay America - Atlanta - Morrow has a 4.4 star rating with 1,003 reviews.
When is Extended Stay America - Atlanta - Morrow open?
Extended Stay America - Atlanta - Morrow is open now. It will close tomorrow at 12:00 a.m.